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2027 results found

  1. RingCentral App Update Roll Out Options

    To have the options to apply these configurations:1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply.2) trigger the application of an update in a non-interactive manner from a privileged account such as a script run by a mobile device Management platform.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Forward SMS to External Phone Number

    Should be able to forward the SMS to personal number.

    12 votes
    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  3. I am looking for a transcript of the messages within the internal direct messaging application

    Wanted to access messaging transcript of a different user extension using RingCentral Application

    5 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  4. Add support for Yealink T54W with Deskphone Pairing

    Currently, Deskphone Pairing is able to be used with Yealink T54W desk phones but the ability to start conference calls disappears when it's turned on. Officially, the Yealink T54Ws aren't supported with Deskphone Pairing but we would like to see full support for this once Deskphone Pairing is fully released.

    5 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. Add the "ALL" Catergory in the Contacts for Mobile app

    Add the "ALL" Catergory in the Contacts for Mobile app

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. Synchronize Deskphone to RingCentral Application

    Wanted to have the same behavior on the deskphone to the RingCentral Application. If the call is accepted on the deskphone there should be a call that must be showing on the Deskphone same for hold and transfer

    6 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. - cx wants an option in the app to only show RingCentral only contacts in MS teams integration

    • cx wants an option in the app to only show RingCentral only contacts in MS teams integration
    7 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Add the "Rock on" emoji to the ringcentral mobile and desktop app

    Fun emoji to use to express emotion, low effort dev item

    6 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. Call Park Notification Control in the RingCentral Desktop App

    We need the ability to control the notification sound you get in the RingCentral app when a call gets parked. Currently, we have no control over it as it is tied to the "Direct messages" notification setting. If you change the Direct message notification sound, the parked call sound also switches over to that sound. It is very annoying as it makes you think you are getting a direct message every time a call gets parked. Ultimately, I would like to be able to disable the parked call notification all together. So if we had the choice to both change…

    117 votes
    Under Review  ·  41 comments  ·  Application  ·  Admin →
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  10. Ability to Display incoming call in the standalone window in the RC App

    This will benefit users by allowing them to keep all normal functionality of the normal standalone window, while being able to answer and navigate call actions.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. Disable fax feature on RC mobile app

    Hello, We would like to be able to turn off the fax feature on our mobile apps.We are encouraging all our employees to use the mobile app on their cell phones but we do not want them to have access to our clients medical records (they are usually sent by fax).

    8 votes
    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  12. Permanent Customizable Tagging Setting in RingCentral

    Although I am an employee of RingCentral, I must confess that there have been occasions when I have utilized our competitor's (Teams) messaging system. One feature that I particularly appreciate in Teams is the ability to automatically tag or notify individuals in text conversations, without the need to manually insert the @ symbol. In considering ways to enhance our own RingCentral application, it may be worthwhile to explore the implementation of a similar feature. By creating a dedicated setting for mentioning someone in a text message, we can provide users with increased flexibility and control. This setting would allow for…

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Multiple extension will receive the message once they send a text message on the main company number

    It will help the customer to track the message that is coming from the main company number on every extension

    9 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  14. Setup a prompt where callers will be prompted to press a keep to prove that they are not ROBOCALLS

    Right now, auto-receptionist has the option to set up a prompt that they will ask the caller to press any key to prove that they are not ROBOCALLS and customer would like to have the same feature-request on a user level. Blocking Robocall does not block them 100%.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Logging in using one credential to multiple devices.

    Customer wanted to be able to login in 15-20 devices per user credential.

    9 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  16. Restore previous location of merge button

    The latest update moved the merge button from the main screen to a location 3 clicks deep. Previous location was more convenient and intuitive. A possible idea/solution would also be to make the button placement customizable based on everyday use and business needs.

    6 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

    Do not ring mobile app together with desktop app - Separate settings to enable mpbile app in call handling

    8 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  18. App for smart watches

    Like many in the business world, my business partners and I all have iPhones and Apple Watches. It would be very beneficial if Ring Mobil had an Apple Watch app. Currently I do not get any notifications from Ring Central on my watch. This is particularly an issue if my phone is set to silent. I would like to know of important incoming business calls even if I have set my physical phone to silient. My watch can also receive calls. When I am running or at the gym, not having an app makes me have to carry my phone…

    10 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. Mobile Data option for Android Auto

    When Android Auto Wireless is in use the RC app does not send through audio and tries to route the call through Wifi when no internet connection is available since it is only using wifi for the connection to Android Auto. We don't want to use our cell phone number for the calls. Direct dial data has only wifi or mobile data, wifi or carrier minutes only. You should add an option for Mobile Data Only that way RC app would not think the wifi connection is an actual live internet connection and would not use it.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. After Hours includes muting text notifications

    Currently, "After Hours" only routes phone calls to voicemail; it would be helpful if it also included an option to silence text message notifications as well.

    3 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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