353 results found
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Company directory for Receptionist which displays current activity for an extension
How can our receptionists see all user extensions without having to configure or setup anything? Isn't there a company directory they can view which displays current activity for that extension?
2 votes -
Back up and Restore BT Cloud Work/Phone
Ability to back up and restore BT Cloud Work chat/text messaging and other data
2 votes -
disabling the merge call option on their application.
• What issues is this solving for?
-Customer's request
• How will the feature help customer’s processes?
-They don't want to use the feature
• Who would benefit from it?
- Customers
• How should it work?
- when there are two or more calls, they don't want to merge it.1 vote -
2nd incoming call from Mobile app
Customer would like to have the same options for 2nd incoming call from her RingCentral Mobile app to either reply through a message/SMS/forward to an extension that is only available on the RingCentral Desktop App
2 votes -
Allows users to see the timezone of the person who's calling their line and the person's they are calling using the app
Allows users to see the timezone of the person who's calling their line and the person's they are calling using the app
1 vote -
Assign Task to someone with no active extension
Michael, would like to have an option to assign a Task to someone who is part of the company but has no active extension
1 vote -
Option to enable or disable two factor authentication for desktop app and mobile app
To have the option to enable or disable two factor authentication for desktop app and mobile app
3 votes -
Enhance Call Waiting for Mobile App
The customer would like not to put the current call on hold while there is a second incoming call via the mobile app. They would like to still hear the current call to inform them of the second incoming call before getting put on hold. This occurs on the mobile app via iOS.
1 vote -
1 vote
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Ability to have an option to "copy link" of Call Recordings on the RingCentral Desktop App.
The way that link can be copied on the web app via URL portion, there should also be an additional copy recording link on the RC Desktop app, making it shareable across the account users with permission to access it.
1 vote -
Show company name when calling
Show the company name when calling. Usually, the contact name and number only show when calling.
1 vote -
Ability to block group texts
The Customer wants an option to block group text messages, as they prefer to have that feature, than to manually block the related numbers in the group.
1 vote -
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
1 vote -
Add bio on RingCentral App
Ability to add bio (short description of a user) via the RingCentral App
2 votes -
Chromebook log-in sync to RingCentral App
We have SSO turned on. Most users are on a chromebook. We need to access the app glip. We are looking for an option to sync the log in however it is setup to log in first in RingCentral not sync even using the option for SSO. The glip app does not always work unless we connect to Ring Central first -
then we can connect to the app.2 votes -
completely separate the RC Deployment Tool from the App
The RC Deployment Tool should be a completely separate entity and not tied to any one version of the RC Desktop App. There is a new 'tool' released with each new RC App release.
This tool is supposed to help the administrators by letting the RC App update itself automatically. However, the FAQ states that the Deployment Tool should also be updated once a quarter which again requires admin attention and defeats much of the purpose of the tool. Especially since that's about how often we were updating the RC app anyway!
The tool should be its own entity and…1 vote -
Allow Admin to change Phone number displayed in the user Profile
Please add feature to allow admin/user to change the phone number diplayed in the user profile for the Desktop/Web/Mobile app
1 vote -
Add Push to Talk feature in UK account
Kindly add the Push-to-Talk Feature for UK Customers
2 votes -
Audio Conference
Extend the up-time of an audio conference from 6 hours to 24 hours.
2 votes -
1 vote
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