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Phone & Messaging

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  1. We have SSO turned on. Most users are on a chromebook. We need to access the app glip. We are looking for an option to sync the log in however it is setup to log in first in RingCentral not sync even using the option for SSO. The glip app does not always work unless we connect to Ring Central first -
    then we can connect to the app.

    2 votes
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  2. The RC Deployment Tool should be a completely separate entity and not tied to any one version of the RC Desktop App. There is a new 'tool' released with each new RC App release.
    This tool is supposed to help the administrators by letting the RC App update itself automatically. However, the FAQ states that the Deployment Tool should also be updated once a quarter which again requires admin attention and defeats much of the purpose of the tool. Especially since that's about how often we were updating the RC app anyway!
    The tool should be its own entity and…

    1 vote
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  3. Please add feature to allow admin/user to change the phone number diplayed in the user profile for the Desktop/Web/Mobile app

    1 vote
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  4. Kindly add the Push-to-Talk Feature for UK Customers

    2 votes
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  5. Extend the up-time of an audio conference from 6 hours to 24 hours.

    2 votes
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  6. 1 vote
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  7. Today students at Columbia University can sign up for a RingCentral account using their Columbia.edu email. They are required to create a temporary password before they are allowed to sing in using the SSO credentials. Columbia is asking to remove the step requiring a temporary password.

    1 vote
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  8. The ability for federated accounts to share contacts using RC app and WebApp.

    1 vote
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    • we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
    • but getting missed calls in emails is very painful
    2 votes
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  9. In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on the line with the other quick pick choices.

    1 vote
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  10. turn off the advance settings for messaging notification and stick to basic

    1 vote
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  11. Wants to stop external calling on the mobile app.

    An option to assign a role/permission restriction to just stop external calling from the mobile app only and just use the RingCentral Desktop app as the one with external calling functionality.

    1 vote
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  12. Show time stamp in addition to the date on the list of call recordings on the desktop app.

    2 votes
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  13. In the desktop app and are in the phone section and hover over internal calls it should give you the call option first then the message function. Right now it gives you the message function and the video function and to use the call function you have to select more. It should work like it does on calls that are external where it gives you the option to call and text.

    1 vote
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  14. Having the capability to live stream Ring Central webinar on LinkedIn Live through a third-party broadcasting tool (Restream, Socialive, Switcher Studio, or Vimeo).

    1 vote
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  15. Create a feature for pop-up notifications for incoming video calls, so that we can accept or reject the video call even if the app is running on the background or is minimized

    2 votes
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  16. It would be great to start/schedule conference call using another user's Host code

    2 votes
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  17. on ring settings to select which ringcentral app to answer incoming call, whether to answer the call on mobile app or desktop app

    1 vote
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  18. Driving Mode, give us a toggle for driving mode to reply to RingCentral messages and sms messages while driving.

    Allow user to set automatic message to reply to incoming RingCentral messages or SMS text messages while driving. Make it an editable message to be customized by the user to fit the circumstance.

    Example response: I'm driving right now and unable to respond, I'll reply as soon as it is safe to do so.

    1 vote
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  19. In the Text inbox and Call Log, only the name of the contact appears, it should show the phone number as well when the contact has been added.

    Also, the Telephone, Text, Contact+ Icons should be a bit bigger and maybe color coded where ever they are located. Navigation will be easier for users with multiple screens.

    1 vote
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