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  1. Customer would like to have the system to have the ability to detect invalid phone numbers when sending faxes using the app. It would be helpful for them since they are sending faxes in bulk

    2 votes

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  2. Please give us option to add custom field in Workspace task

    3 votes

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  3. Option to switch caller ID for call delegation

    2 votes

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  4. In the favorite contacts list in the RC app, you can see the status of your favorite contacts, if they're available or on a call. But you can't see who the person is on a call with.

    In the HUD, you can see who the person is on a call with.

    Bring this feature to the favorite contact list too! I use the HUD to add contacts to my phone buttons, and don't have the same list set up on my favorite contacts.

    1 vote

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  5. There is a scan to fax option when sending a fax inside the RingCentral. Would it be better if there is a separate settings or tab for Scan to Fax feature inside the RingCentral app.

    1 vote

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  6. As the title states, an emergency alert banner that can be displayed across the top of the screen similar to Rings update banner. In the event of an emergency (Fire, shooting, natural disaster, etc) the ability to quickly notify everyone in the company is imperitive. Something that can be quickly sent out from users with the correct access and that displays accross all of the Ring Central apps and programs.

    5 votes

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  7. The customer wants the option to delete multiple voicemail messages. Instead of using the pencil icon, they would prefer to delete messages by holding the "Control" key and highlighting the voicemails they want to delete, or by using a three-dot menu option to select and delete them.

    2 votes

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  8. Disable or Restrict Access to RingCentral Web App

    6 votes

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  9. Customer would like to have option to increase number of Personal Meeting ID for RCV from 9 to 10 or more

    1 vote

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  10. Option to see the message history while creating a new SMS message

    1 vote

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  11. Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
    It's not listed as recommended headset to use with their RingCentral application and they wanted to know when this model to be compatible with RingCentral application. Their Yealink BH74 model is not allowing the user to answer the call using this model and it's not compatible to use with their RingCentral application

    1 vote

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  12. Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.

    3 votes

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  13. Asking for a dialer that automatically changes the outbound caller id depending on the area code they will be dialing.

    6 votes

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  14. Listing for voicemails was MUCH better before you changed it - I miss having a larger preview of each message. The new way is more difficult to view and open and wastes a lot of screen space.

    1 vote

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  15. Customer wanted to have another tab on RC App as their homepage wherein they can insert excel to monitor their files.

    1 vote

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  16. Wanted to have the ability to reset manually the RingCentral app version report. I'm trying to navigate a mess where half of the people in my org had the EXE install and half were automatically updating like they should. Trying to get everyone on the same auto update version and have a report that confirms that’s actually the case.

    2 votes

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  17. We are trying to share a call audio in RC app to the RCV active meeting, contacted support was advised that the feature can only share the recorded meeting download and share it would be better if we can share the audio of an active call to the active RCV meeting using the RC app installed app on the PC

    2 votes

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  18. Contacted support having issues with Copper integration with Ring central was able to spoke with a representative getting error with connecting with copper CRM and we were advised to contact copper for support It would be help full if Ringcentral should be able to support copper integration for troubleshooting

    2 votes

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  19. Looking for an option/feature for the mobile app to be set to only ring (turn on notification) when the user is in a particular location.

    2 votes

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  20. Admin would like to have an option to download the list of Guest Users that was added to their environment. Also to have a visibility on who added the guest.

    3 votes

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