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353 results found

  1. Today students at Columbia University can sign up for a RingCentral account using their Columbia.edu email. They are required to create a temporary password before they are allowed to sing in using the SSO credentials. Columbia is asking to remove the step requiring a temporary password.

    1 vote
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  2. The ability for federated accounts to share contacts using RC app and WebApp.

    1 vote
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    • we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
    • but getting missed calls in emails is very painful
    2 votes
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  3. In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on the line with the other quick pick choices.

    1 vote
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  4. turn off the advance settings for messaging notification and stick to basic

    1 vote
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  5. Wants to stop external calling on the mobile app.

    An option to assign a role/permission restriction to just stop external calling from the mobile app only and just use the RingCentral Desktop app as the one with external calling functionality.

    1 vote
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  6. Show time stamp in addition to the date on the list of call recordings on the desktop app.

    2 votes
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  7. In the desktop app and are in the phone section and hover over internal calls it should give you the call option first then the message function. Right now it gives you the message function and the video function and to use the call function you have to select more. It should work like it does on calls that are external where it gives you the option to call and text.

    1 vote
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  8. Create a feature for pop-up notifications for incoming video calls, so that we can accept or reject the video call even if the app is running on the background or is minimized

    2 votes
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  9. It would be great to start/schedule conference call using another user's Host code

    2 votes
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  10. on ring settings to select which ringcentral app to answer incoming call, whether to answer the call on mobile app or desktop app

    1 vote
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  11. Driving Mode, give us a toggle for driving mode to reply to RingCentral messages and sms messages while driving.

    Allow user to set automatic message to reply to incoming RingCentral messages or SMS text messages while driving. Make it an editable message to be customized by the user to fit the circumstance.

    Example response: I'm driving right now and unable to respond, I'll reply as soon as it is safe to do so.

    1 vote
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  12. In the Text inbox and Call Log, only the name of the contact appears, it should show the phone number as well when the contact has been added.

    Also, the Telephone, Text, Contact+ Icons should be a bit bigger and maybe color coded where ever they are located. Navigation will be easier for users with multiple screens.

    1 vote
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  13. I need to be setup a number of phone extensions to not be able to call outside the building.
    Essentially, I would like to allow certain phones to only be able to call internal extensions. Preferably we would like them to be limited to which extensions they can call.

    1 vote
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  14. We recently enabled a security setting to lock our computers after 5 minutes of inactivity. While other apps recognize that a call is in progress (like Teams), it seems RC is not able to perform that keep alive function.

    Is it possible to configure RC keep Windows from locking while a call is in progress? Thanks!

    1 vote
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  15. Ability to remove additional information (i) on received / missed calls on the call logs in the ring central app.

    1 vote
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  16. Customer would like to receive reminder or setup a reminder in the Ringcentral app and receive notification through SMS

    1 vote
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  17. Have the option or ability to turn off the dropdown menu to select another number when the User or auto-receptionist send SMS using the RingCentral app/web

    1 vote
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  18. Our company was set up with 3-digit speed dials for some of our affiliate locations. The current Ring Central app does not allow us to "look up" or view these speed dials. As such, the user has to know the 3-digit code for the specific location in order to use it. These speed dials should be able to be searched like when searching for another user, where one can type either the name or Ring Central brigs up available/possible options as the user starts typing number digits. Below are samples of how the search works today for both alpha and…

    1 vote
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  19. Scheduled outbound calls without video

    1 vote
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