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2027 results found

  1. Need a RC App Installed Version Report

    I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of RC Phone, RC Meeting, RC app veersions 21.x, 22.x, etc. I would like to have a way inside the RC portal to see what versions are installed so we can take remedial actions to get everyone upgraded.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Texting Inactive Numbers Should Have Error

    I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a text back with an error message.

    1 vote
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  3. ability to identify what version of RC app installed on each user from admin portal

    customer would like to have access to the version of RC app installed on each user from admin portal

    1 vote
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  4. Allow Editing the name on the "From" field for Faxes

    -This is useful in a way that users does not have to get in their service web accounts to edit their names every time they send a Fax-Would give users security and privacy as they don't want their last names to appear on the Fax Message

    1 vote
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  5. Make Play Button more obvious in RingCental Inbox for Voicemail

    Please make the play button in the Inbox for the Voicemail much larger, as large at the phone and text buttons. I cant tell you how many times I have gone to this Inbox to LISTEN to a voicemail and I end up calling the number instead because I assume the phone icon plays the message. Having to search for the play button under the phone number doesnt make sense.

    1 vote
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  6. log in on 2 devices with the same user with different roles.

    log in on 2 devices with the same user with different roles.

    1 vote
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  7. Adding notes to phone numbers

    It'll be nice to be able to add notes to incoming / outgoing calls and voicemail as well.

    9 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  8. for the app to pause recording from ACR

    for the app to pause recording from ACR

    8 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. Copy Multiple Text Messages

    For the ability to store, archive, record in another software package, it would be great to be able to Select multiple text messages and copy them (along with name and timestamp), using the same interface where a user can select and delete/forward messages now.

    1 vote
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  10. Language management option

    Give the option to change the language on the ringcentral application

    4 votes
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  11. RingCentral MVP App Feature Like "Allow incoming calls while in a meeting" should be saved in all devices

    It will help on managing the MVP settings using only one device; but will be applied to all devices using same login credentials.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. allowing meeting site and performance meeting IDS can be found in the RingCentral App

    allowing meeting site and performance meeting IDS can be found in the RingCentral Application

    1 vote
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  13. Web App Classic

    Customer would like the same URL for Web App Classic for login.ringcentral.comMuch easier way to remember the URL and the interface for it unlike the app.ringcentral.com

    1 vote
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  14. Live Monitoring a user not a call

    Instead of live monitor (listen) to a call, it would be great if you could monitor (listen) to all calls from a user instead of "dial in" to each call. The use case is, that we have coaches who listen to our calls from our users e.g. one hour. Currently they need to "dial in" in every call individuell. If the could "dial in" just in the beginning and then listen to all calls until they disconnect would save a lot of clicks and missed beginnings of conversations.

    13 votes
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  15. Ring when extensions I am monitoring receive incoming calls and makes outbound calls

    The feature in the HUD "Ring when extensions I am monitoring receive incoming calls" states that "If the RingCentral app is your default phone app, you will get call notifications when somebody you are monitoring receives a call.", it will be beneficial for the user that is monitoring the calls to change this notification from just the incoming calls to both inbound and outbound.

    2 votes
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  16. Reply with voice message isn't available on iPhones

    All of our iPhone users are unable to select "Reply with voice message" when receiving a call. This article shows that the option should be available. The only options are to answer or decline the call.https://support.ringcentral.com/gb/en/app/message/mobile/replying-with-a-message-for-incoming-calls-in-the-ringcentral-mo.htmlbased on support the option is only available on Andriod, please include IOS users

    5 votes
    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  17. Approval for an additional email address for authentication purposes

    May we suggest that another email address be added to the account for authentication purposes. Sometimes we need to reset the router so RingCentral sends our very busy doctor the code before individuals in the office can regain use. We switched the email address to mine in the admin portal but then when he needed to get into the portal, he experienced difficulties so he switched the contact email address back to his.

    2 votes
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  18. To be able to use RingCentral even web filtering is "ON" in Chrome

    On the desktop version of RingCentral, we have issues where if Chrome version 104 is blocked by our web filter it will cause the app to not work correctly, such as not allowing users to enable or disable their call queue status.We want to ask if there is a fix for this as we would prefer not to keep that version of Chrome unblocked for security reasons. We have updated the actual browsers and also updated the ring app to its newest versions so everything is fully updated."This issue only affects the desktop versions of the RC App, I don't…

    1 vote
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  19. RingCentral manual translated to Japanese how to setting up an account in RC

    Wants to have RC manual translated to Japanese how to setting up an account in RC, its would help Japanese member who wants to start a business with ring central.

    1 vote
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  20. Add the ability to increase the size of the Play and Speaker buttons in the RC Mobile App

    In the RC Mobile App, under the Inbox tab, when pulling up a voicemail the buttons for Play and Speaker are very small, and we would like the ability to make these buttons larger.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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