103 results found
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Delete User Messages
Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all history for the user.
3 votes -
Sync RingCentral calendar to Google/iCal calendars
Users need to be able to see Ring Central scheduled events on their own personal calendars - this used to be a feature that my organization relied on - please bring it back!
12 votes -
Increase the combined size of fax file attachments
We are constantly running into failed faxes due to file size. Most fax servers will allow for at least up to 1gb and before we switched over to RingCentral we had that option. PLEASE PLEASE PLEASE increase the limit.
1 vote -
Paging from and to the RingCentral Desktop App
Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using physical phones to the RingCentral app for the desktop. These companies still want their users from the desktop app to page to physical phones they may keep or to overhead P.A. systems.
4 votes -
remove the press 1 to answer
Remove the press 1 to answer a call thing. Every time we try to disable it it screws up the phone system
5 votes -
Screen Share with Audio
We would love to screen share with audio on the windows desktop app. I dislike having to long into ringcentral.com on the browser to use this feature since our whole team uses the windows desktop app
1 vote -
Group texting capability
I will likely need to find another service that works for 3 way text messaging as that is a very important feature I need.
10 votes -
Disable Video, Meetings, & Messaging
We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
2 votes -
Auto DND Time Setting
It would be awesome to have a setting to set a time to automatically turn on do not disturb on the mobile app.
Thank you,
John2 votes -
Request to have an option to customize tab order inside RC tab like the options under Message tab, Phone tab.
Request to have an option to customize tab order inside RC tab like the options under Message tab, Phone tab.
1 vote -
Group SMS for 50 or more recipients.
SMS text messaging is a huge part of our business.
Having more than 10 for group sms will save time and convenience. the old RC app with 50 recipient is more ideal. hoping we can get the old feature to this new RC app.23 votes -
Be able to search chats
we should be able to search for words within our groups/chats similar to other messaging apps, to find info from long ago
10 votesHello Everyone, this feature is already available. Thanks!
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create feature that allows you to attach video via text messages
currently the RingCentral mobile app and desktop version only allows you to attach files and photos via text messages. Would be nice to extend that to being able to attach videos.
1 vote -
Need ability to turn off texting capability for users.
We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.
1 vote -
Send Text messages to people outside of RingCentral
I would like to send text messages to people that don't use RingCentral to alert them for instance when an appointment is planned and the date is near.
5 votes -
User choice of default tab
Allow user to select default/focus tab of content. Great that recent settings allow customization of tabs and order, however odd that the one placed at the top is not also the one that gets focus when opening (unfortunately always defaults to Text for which my organization doesn't use as much).
2 votes -
Email Notifications for SMS During After Hours
I'd like to request for an After Hours option for SMS notification. During After Hours I want a certain email to be assigned to receive those SMS notification.
3 votes -
receive fax in multiple RC App users
User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
15 votes -
Reinstate "Mute" for teams
Occasionally there's a need to temporarily mute a team. In RC Classic, this is easy to do. In New RC, this is more difficult.Suggest reinstating the Mute All Notifications in the team menu
9 votes -
Fax Outbound Full User name showing
the outbound fax number in transmission results should show the DID of the user NOT the main number to avoid confusion on the side of the sender
3 votes
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