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488 results found

  1. Disable Add opt out message on RingCentral app for Text

    4 votes

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  2. Feature Request: Ability to Retrieve Deleted Notes

    Description:
    Please add a feature that allows users to recover or restore deleted notes within RingCentral. This would help prevent accidental data loss and improve overall user efficiency.

    Use Case:
    Users sometimes delete notes unintentionally. Having a recovery or “trash” option would allow them to restore important information without needing backend intervention.

    Impact:
    This feature would enhance data security, reduce support tickets, and improve user experience.

    2 votes

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  3. Requesting the addition of a Sign Out option for Message-Only Extensions within the RingCentral mobile app.

    We currently have a Message-Only Extension that I logged into using the RingCentral app on my Android smartphone. However, there is no available option to sign out from this extension, as the Sign Out button does not appear in the Profile Menu when using a Message-Only Extension, unlike with a regular user extension.

    3 votes

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  4. Disable RC Apps side panel feature icons FAX, Message, and Video features from users

    8 votes

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    New  ·  4 comments  ·  Application  ·  Admin →
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  5. On this rollout for selected customers, the Recurring Meeting option is no longer an option. Our customers need this option to be added again so that they will no longer need to perform additional steps just to set up this feature.

    8 votes

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  6. Currently for and end user it is quite cumbersome to change the caller id of the desktphone. Unlike for the desktop app you cannot do this directly in the application and instead need to switch in the preference menu.

    This is not a good user experience when you are using especially a paired phone.

    Please add another row to allow a user to change the caller id of the deskphone more comfortably for the configured deskphone.

    Or automatically adjust the own caller ID in the phone when pairing the phone?

    5 votes

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  7. Give the Ring Central app the ability to orient the screen to your phone settings. It is really annoying when the screen on my phone is tilted to a "landscape" and the app view does not adjust when I orient my phone in a different way.

    1 vote

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  8. We have a customer who would request a feature that provides a light notification on her headset—something she can enable on her computer and use directly with the headset.

    2 votes

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  9. Add an option in meeting or host settings to upload or select a custom greeting to play when the first participant joins a call.

    2 votes

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  10. we need capability to create custom call types under "organization"

    2 votes

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  11. It is not possible for an individual user to completely remove the "Workspace" feature tab from the RingCentral app interface. The tabs shown in the main navigation bar are a core part of the app's design and functionality, and there is no direct setting to hide or disable the "Workspace" tab itself.

    2 votes

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  12. Setup multiple specific number from the account as outbound caller ID on each extensions or restrict an extension to use a company number as outbound caller ID.

    30 votes

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  13. The Google Chrome Click-to-Dial extension should work with phone numbers in Excel files not just on websites or within Chrome

    2 votes

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  14. Additional status (Breaks/Lunch) on RC App

    17 votes

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  15. Scan To Fax Feature should open scanner interface like other app to allow users to change scan settings.

    2 votes

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  16. Have an option to assign a co-host before the meeting starts, just in case the main host is unable to join the meeting.

    2 votes

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  17. The DNC feature isn't working as expected on Person Accounts. Please see attached video for more details. DNC feature is the 2nd issue on the video.

    9 votes

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  18. It would be great to increase the limit of the text messages in these folders(Inbox, Outbox, Sent, Deleted) to be able to view the old messages from the RingCentral app.

    2 votes

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  19. We would like to request the removal of this option from the application across the entire account. This change is necessary for us to maintain centralized control over voicemail received by each extension.

    3 votes

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  20. The current limit for adding multiple accounts to the RingCentral desktop app is 3. This limit should be increased to allow more than 3 accounts.

    This will be useful for partners that are working projects for multiple RingCentral customers.

    7 votes

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