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2027 results found

  1. Cookies Preference in Ringcentral Web app

    Cookies preference is always popping up and asking to accept. Blocking of Cookies should be an available option.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Variation of Notification Color on RC App Icon

    The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Automatically forward the call to voicemail when there are no available agents left in the queue.

    we want is if no agent available or ready call shall go to voicemail regardless what was set on the "Maximum caller wait time in queue".

    4 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  4. All number is available for all users as outbound caller ID regardless if it is assign ed to an extension or not

    All number is available for all users as outbound caller ID regardless if it is assigned to an extension or not

    2 votes
    Under Review  ·  2 comments  ·  Application  ·  Admin →
    How important is this to you?

  5. Add hyperlinks to RingCentral Technical Support case follow-up emails that link to case

    Tech support case status emails do not contain any hyperlinks to the case itself or the support home page - I must open a browser and manually login from there - It would be helpful to have a direct link to either the case itself or at least the Ring Central Support home page. This is already a feature in the Web Support Portal email updates.

    4 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  6. Do not request feedback from customers once they have been asked

    Customers would like to not have to be asked for feedback at the current pace. Some feel that it excessive, especially when they are asked on each case they submit. Please consider adjusting the process on requested feedback for customers.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Ability to have speaker.

    Giving the option to use speaker but having a warning on place to assure we are in private location.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  8. Deleting messages on specific date range

    Deleting messages on specific date range

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. RingCentral app support for older operating systems

    Customer wants to use the RingCentral desktop client on an older operating system (Windows 7), but is being hindered by technical limitations. Customer wishes that even the latest versions of the RingCentral desktop client gets supported on future updates.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  10. User Status Visibility when Messaging is Turned Off in the RC App

    Whether or not the Messaging is turned on, the users/members' statuses should still reflect for others to know if the person is busy or on a call or not as a hint so you do not have to disturb the person if they are in the middle of something important.

    5 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  11. Route Outbound Call Directly to Recipient's Voicemail

    Route Outbound Call Directly to Recipient's Voicemail

    3 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  12. Scammer Tracking

    Better Features To block scammers or log them. We need a more robust system with security.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

    Please add the capability to schedule a future dated conference call via RC APP

    14 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  14. Need to have an option to Turn off Emergency Location on the RingCentral application

    Need to turn off Emergency Location on the RingCentral application with full functionality in the application, but looking for an option to Turn off Emergency Location on the RingCentral application.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  15. Allow for a Samsung Routine that changes status message

    I want to set up a Samsung Routine (automation) where if I leave the office my Status Message changes to "Away from Office" or my Profile gets set to Do Not Disturb. Doesn't seem like those are options but I'd like them to be!

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  16. Group/ categorize incoming faxes based on the contacts they were received from

    I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the contents, that has made it difficult to categorize my numerous incoming faxes.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  17. Team event calendar

    Please add a team event calendar to the Mobil or iPad app like the web page has -very hard to see what is going on specific days without a calendar view.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  18. Ability to copy notes into a new text

    when I copy and paste the messages won't sendcopy from my notes into a new text

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. Have an option for SMS to be sent to native messaging mobile app

    She would like to ask if SMS can be delivered to their phone native messaging app instead on the RingCentral app for a quick access

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  20. open links using mobile browser

    allow option to change which browser links open in

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
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