1936 results found
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ability to turn off the app even call forward is enable
customer wants to have the ability to turn off the ringcentral app, even without turning off the callforward in the extension
1 vote -
Stop with the tutorial popups
Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
3 votes -
Option to Bulk Download Recording
Please have an option to bulk download recordings (meeting, call logs, etc.)
19 votes -
Can we have more than one extension to forward calls?
I am a manager for my department and I get multiple calls for different positions. When I am on the phone and one of the staff is available, I would like to have the capability to be able to choose who to forward the call to. Right now I only see this feature for forwarding to voicemail to another extension.
1 vote -
Access to navigation bar ALWAYS!
It would be nice if the navigation bar was always visible. It disappears when you are in the inbox or messaging if you are in the condensed version. Keep it a the bottom so that we can see if we get another message or text without having to back out of the message/text we are in to see the navigation bar.
1 vote -
Make the app more friendly
I wish the app was easier to navigate. There are a lot of features missing. like a predicate dialer. Also knowing which voip company the call belongs to on the lower display. which could be powered by Twilio or Telnyx. Better reporting of scam calls. A less restricted program. It seems a lot missing from it and has been relocated to the portal. Wish It was easier to change your caller id without a challenge. Flagging calls is another want. I hunt scammers and require more flexibility.
1 vote -
Please show the phone number and email on the contact preview.
Please show the phone number and email on the contact preview. This make it easy to copy and paste name, phone &/or email quickly. Currently I can only see the email, I prefer to see the phone 1st them the email or both with phone always first.
1 vote -
Setting to remove "Apps" from RC App for specific Roles and/or Templates
The customer would like to have the option to create a Role/Template to be able to remove the Apps in our RingCentral App. The customer wanted to stop the User from installing apps.
1 vote -
Hide Contact Center Numbers from Being Used as Caller ID
We have many numbers added to our Contact Center (InContact) and these numbers show up to users as selectable caller ID numbers. It would be very beneficial to hide these numbers from users as alot of the numbers are for different call Q's within our inContact contact center and should not be used for making outbound caller ID's
5 votes -
Internal Office SMS messaging thru RC App
Customers wants to have a feature wherein even their employee don't have RC number as long as they have RC App on their device they can communicate or send SMS internal on their office.
2 votes -
Improve Message Functionality
I couldn't find any ideas related to improving the Message section. While I understand it may not be a priority for RingCentral, why not consider creating a RingCentral app to compete with messaging platforms like Telegram or Slack, specifically designed for business purposes?In my company, we have both office users (30 of them with MVP licenses) and field users (70 contractors with Video Pro accounts) who mainly use messaging for communication. I've created Channels (teams) for general news and information, similar to Telegram. However, the challenge is that I want to minimize communication between field users.Currently, if I add all…
1 vote -
Ability to BLOCK faxes and texts FROM the app and from the item similar to how we block certain calls
It would be useful and user-friendly if we can BLOCK faxes and texts FROM the app and from the item. Something similar to the ability (preferably easier) to what we can do for unwanted callers.
2 votes -
Allow other mobile providers to support group chat when using the RingCentral flatform.
Allow other mobile providers like T-mobile to support group chat when using the RingCentral flatform.
2 votes -
RingCentral MVP Desktop/Web App Task to Have Start Date Like in MVP Mobile App
This is for tracking purposes.
1 vote -
Color Themes in the RingCentral App for Dark Mode
The customer stated that it would be nice if there were color themes for dark mode that they can configure both for Mobile and Desktop App
7 votes -
Wants to have a feature that to send email notification Caller id should display a name on the email notification for miss calls and voi...
...ce mail. Wants to have a feature that to send email notification
Caller id should display a name on the email notification for miss calls and voice mail2 votes -
Lowering the computer memory for the RingCentral Desktop App
Everytime the RingCentral app is downloaded on the desktop there's a red triangle that it says "Computer dont have enough memory" new version is getting too much memory on the computer, please have an option to lower down the memory of the app on the desktop.
1 vote -
Ability to add a contact from call history in RingCentral for Google
In RingCentral for Google (Chrome Extension), we would like have a button to add a contact in Google contacts or RC Contacts from the call history, like on RC Jupiter app.
3 votes -
Own Tab Settings for caller ID
There should be own tab for settings of caller ID on the RC desktop app instead of going to Phone settings to change the caller ID.
1 vote -
Users will have a restriction that they can only send faxes from the app but cannot change anything from there
It would be better if there will be a feature that would restrict some users to change anything from the app but they can only send faxes through it.
1 vote
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