Disable option for call recording for internal calls or extension to extension calls.
Both internal and external calls are recorded if the account's ACR is enabled.There are some users who prefer not to record their internal calls and just want to record their calls to external(non-RC numbers).
14
votes
Joeffrey
shared this idea
-
Kyle
commented
This would be wonderful for our organization. We don't need internal calls to be recorded. Only external. Please give us the option.
-
Lee Ann
commented
Very critical to us too