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644 results found

  1. IVR If caller doesn't press anything it should just play 1 time or it should be customized

    If caller doesn't press anything it should just play 1 time or it should be customized.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. Key presses for Breaks

    Customer wanted to have a feature that will allow his and his team to have a key press on the phone that automatically transfer calls to Voicemail during breaks without creating custom rule.

    1 vote

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  3. DASHBOARD METRICS

    I would love to see a dashboard in the app for users that tracks their call stats. Call metrics are huge KPI. so for the day and customizable timeframe a screen that shows the number of calls (in / out) and a tally of total call time. Having to go to web portal, download a file, and add up call time via CSV file is just not it.

    1 vote

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  4. I want to be able to select multiple voice mails and messages and delete them with out having to drill down to each one and delete them.

    Delete multiple msgs and voicemails with one click after tagging them.

    2 votes

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