2027 results found
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Access to navigation bar ALWAYS!
It would be nice if the navigation bar was always visible. It disappears when you are in the inbox or messaging if you are in the condensed version. Keep it a the bottom so that we can see if we get another message or text without having to back out of the message/text we are in to see the navigation bar.
1 vote -
Make the app more friendly
I wish the app was easier to navigate. There are a lot of features missing. like a predicate dialer. Also knowing which voip company the call belongs to on the lower display. which could be powered by Twilio or Telnyx. Better reporting of scam calls. A less restricted program. It seems a lot missing from it and has been relocated to the portal. Wish It was easier to change your caller id without a challenge. Flagging calls is another want. I hunt scammers and require more flexibility.
1 vote -
Ability to make /change /edit custom rule within the app
It would be a lot easier for any user to create a custom rule inside the app without logging into the portal
4 votes -
Auto Answer set up in Mobile App
Auto Answer set up in Mobile App
2 votes -
Please show the phone number and email on the contact preview.
Please show the phone number and email on the contact preview. This make it easy to copy and paste name, phone &/or email quickly. Currently I can only see the email, I prefer to see the phone 1st them the email or both with phone always first.
1 vote -
Add Company Name Field to RingCentral App
We are using the Windows version of the RingCentral app (version 22.4.34.6382 Windows).On the main call log screen, it shows the Caller's Name that we add on the Contact Card, but it'd be nice if we could also see the Company Name field that is on their contact card.
5 votes -
Sync more than one google accounts
Make it so more than one google account can be synced with the RingCentral App.
3 votes -
Internal Office SMS messaging thru RC App
Customers wants to have a feature wherein even their employee don't have RC number as long as they have RC App on their device they can communicate or send SMS internal on their office.
2 votes -
Improve Message Functionality
I couldn't find any ideas related to improving the Message section. While I understand it may not be a priority for RingCentral, why not consider creating a RingCentral app to compete with messaging platforms like Telegram or Slack, specifically designed for business purposes?In my company, we have both office users (30 of them with MVP licenses) and field users (70 contractors with Video Pro accounts) who mainly use messaging for communication. I've created Channels (teams) for general news and information, similar to Telegram. However, the challenge is that I want to minimize communication between field users.Currently, if I add all…
1 vote -
Ability to BLOCK faxes and texts FROM the app and from the item similar to how we block certain calls
It would be useful and user-friendly if we can BLOCK faxes and texts FROM the app and from the item. Something similar to the ability (preferably easier) to what we can do for unwanted callers.
2 votes -
Allow other mobile providers to support group chat when using the RingCentral flatform.
Allow other mobile providers like T-mobile to support group chat when using the RingCentral flatform.
2 votes -
Incoming Caller ID Name Full Display
Customer is looking for an option for the RingCentral App to display the full name of a incoming call. As per customer it does show when they Hover their mouse cursor to the name of the caller which will have a mini window that will appear on your pointer showing the full name. Customer would like to have the information display automatically
3 votes -
RingCentral MVP Desktop/Web App Task to Have Start Date Like in MVP Mobile App
This is for tracking purposes.
1 vote -
Color Themes in the RingCentral App for Dark Mode
The customer stated that it would be nice if there were color themes for dark mode that they can configure both for Mobile and Desktop App
7 votes -
Custom Emojis
It's a fun thing for a team to do, it's a feature in Slack that we all miss.
66 votes -
Wants to have a feature that to send email notification Caller id should display a name on the email notification for miss calls and voi...
...ce mail. Wants to have a feature that to send email notification
Caller id should display a name on the email notification for miss calls and voice mail2 votes -
Disable option for call recording for internal calls or extension to extension calls.
Both internal and external calls are recorded if the account's ACR is enabled.There are some users who prefer not to record their internal calls and just want to record their calls to external(non-RC numbers).
14 votes -
Ability to add a contact from call history in RingCentral for Google
In RingCentral for Google (Chrome Extension), we would like have a button to add a contact in Google contacts or RC Contacts from the call history, like on RC Jupiter app.
3 votes -
Setting in the audio output to change it for a voicemail destination
It will be easy if there is a setting for the audio output that we can select so that the voicemail will play.
2 votes -
Own Tab Settings for caller ID
There should be own tab for settings of caller ID on the RC desktop app instead of going to Phone settings to change the caller ID.
1 vote
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