2027 results found
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Users will have a restriction that they can only send faxes from the app but cannot change anything from there
It would be better if there will be a feature that would restrict some users to change anything from the app but they can only send faxes through it.
1 vote -
Edit option for custom status
In addition to the 3 main status options (Available, Do Not Disturb and Invisible), there is an editable status designation. This option has 6 defaults with a corresponding emoji (Out of office, In a meeting, etc.) or one can edit the phrase and emoji. None of the 3 I use are among the defaults so I need to retype and reselect an emoji every time I change my location. It would be nice if I could edit the default list to replace 3 given with ones I use so that process to change was a single mouse click.
8 votes -
for RC App to have the mark as all read feature like on the RC phone app
for RC App to have the mark as all read feature like on the RC phone app
4 votes -
Option automatically set agents to an inactive/busy code while on a MS-teams call or similiar
It would be very nice if there would be an option to make RC and or Max-Agent automatically set itself to "Absent" as soon as a MS-Team call is received?
4 votes -
Turn off the banner messages about SMS Registration when registration is complete
We have finished with the SMS registration for about two weeks. Last step was to assign the numbers to the campaign. We are still getting a message banner when we launch Ring Central and it is confusing some of the users into thinking they need to do something to complete the registration process. Could we please have the message turned off or have an option to turn it off in the admin portal?
3 votes -
Allow editing a text when forwarding
We use the old RC Phone app still largely because this feature does not exist yet in the newer desktop app. Currently, texts can be forwarded to a new number but cannot be edited before sending.
3 votes -
Incoming Call Announcement - Press 1 - Disable for Queues
When you want to simultaneously ring non-RingCentral devices with your RC app, and you go to answer the call on that device, it will play an announcement to press 1 to confirm the call. You are able to disable that for your direct calls, but for Call Queue Calls, you cannot set the option to "never" or disable it.
72 votes -
Segregate the options in creating free account and Guest
separate invite link for free account and Guest
1 vote -
Capability to add the incoming caller's phone number to the contact while on an active phone call.
This is beneficial for the user because they don't need to wait to add the number in the contact after the call ended or add it manually in the contacts tab in the RC App.
1 vote -
customer want if a extension blocked a number it will be block to the entire account
customer want if a extension blocked a number it will be block to the entire account
1 vote -
Organize Modules From Left to Right, Not just Top to Bottom, Split View Screens
I am very frustrated trying to split the phone dial pad, call history list and the voicemail.. it shows the dialpad, the call history, and the voicemail list next to each other under the phone screen, with options to remove some, separate some, but not side by side. why would I want so many categories together on one visibiliy access point without the option to split or reconfigure? if I prefer the popout dial pad, why would i prefer 3 categories side by side to flip through, with a massive blank screen to the right of it? not that I…
1 vote -
Add car setting to RingCentral mobile
A feature to have a setting to silence calls or send calls to voicemail when driving/connected to CarPlay would be helpful and minimize distractions while driving.
2 votes -
Voice Changer for RingCentral Phone/Desktop/Mobile/Web app
This new feature will allow the users to change their voice on RingCentral Apps into something else. We can also apply this feature on making phone calls / receiving calls.One best sample is to sound like a grandmother, robot, male, female, child, chipmunks and more..This is ideal during fun events, confidential calls, meeting and conference or a mystery shopper trying out the skills of their users on handling certain events or situation.
6 votes -
Import contact option in RC mobile app.
i need import button in app to import all my phone contacts into RC app
1 vote -
Direct transfer of contacts from Mobile to RingCentral App
I want to transfer some of my contacts on my mobile phone to RingCentral App Directly.
1 vote -
Option to automatically logout the use or member of the Call Queue Group when business hours end from RingCentral App without going in t...
...o the admin portal.. This will allow the manager to log off members that should not be taking calls in a call queue. This is faster t access on the RC app instead of going to the admin portal.
1 vote -
Exit group text
I was added to a large group text using my work phone number. I would like to be able to exit this group text.
2 votes -
Changing and Lock Settings for All RC App Users
I need help with updating settings in app such as phone settings and notifications to make it the same for all users and the possibly lock out the setting change.The settings in the app I want to change are enabling the click to dial for all users which is under the phone settings and then under the notifications settings I want to set call-waiting audio alert to silent for all users.We should be able to centrally control these app settings for our users, but there doesn't appear to be a way like there is for settings templates and role permissions.
1 vote -
migrate or upload existing contact file of Mitel to RC
xfer service to ring central but unable to upload contacts from mitel database to RC , tried to upload contacts via UI of mitel to save contacts but not accepting file
1 vote -
Share MAC System Audio
Need to be able to share MAC system audio on the RingCentral Video meetings. Currently, Mac users can only share computer audio when they are sharing a Chrome or Microsoft Edge browser tab.
3 votes
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