2027 results found
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Wants to install google plugins for all of his extension user.
He wants to do a silent install for all of his extensions not doing it one by one. So that the employees will not know that he is installing something.
1 vote -
Some would like separate apps for messaging and call
Some would like separate apps for messaging and call
1 vote -
Ability to send a message with website link
Allow customers to send a normal text message with website link or special characters such as dash (-) or email address.
2 votes -
Disable employees from calling out from the Main Phone Line
Hello, we noticed that our employees are able to manually change their calling out line (via the app and desktop). Can you disable this function so that employees can ONLY use the numbers that they were assigned? Although we tell them not to switch things on their ends, it still happens, and customers end up calling the wrong numbers since the Caller ID shows our private number on their end.
2 votes -
Enable iMac contacts to sync with Ring Central Desktop App.
Enable iMac contacts to sync with Ring Central Desktop App.
4 votes -
Team Admin Request within the app
Team, is it possible to add a feature to request to provide admin access to certain team's within the app itself.
1 vote -
RingCentral app | Jira-add in | Ability/setting in the webhook (or somewhere) that would only alert of a new Jira comment without includ...
...ing the entire content of the comment.. Ability/setting in the webhook (or somewhere) that would only alert of a new Jira comment without including the entire content of the comment.
1 vote -
send links and email addressed even not registered in campaign
Customer wanted to be able to send links and email addressed even thou it is not registered to their campaign
1 vote -
Audio Input/Output setting in the Mobile app
Is there a way to make calls ring in a user's headphones when receiving calls to the mobile RingCentral app on an iPhone? It connects to the headphones after answering the call, but the initial ring happens aloud rather than in the connected headphones.
1 vote -
Need to have a colour scheme for people with Colourblindness
As a USER of RingCentral Service Web, we have a number of users who are colour blind. If a user has Achromatopsia this means most, if not all graphics are impossible to read. We can easily resolve this by using a similar process on Service Web and the RingCentral App, by using textures as well as colours. For example. Green Dots. Red Lines (diagonally) and orange lines (vertically). This will mean that the user can see the texture, even with no colour vision.Colour (color) blindness (colour vision deficiency, or CVD) affects approximately 1 in 12 men (8%) and 1 in…
46 votes -
Option in the RingCentral Application to tag a telemarketer texts or calls as Spam.
The customer wanted to have an option in the RingCentral app to directly tag telemarketers as Spam instead of blocking the number.
3 votes -
Company Fax Number should show at the bottom as an outbound calling number from the RC app
Wants to put the company fax number at the bottom of the outgoing caller number to avoid being selected to call out
1 vote -
Capalities to barge two admin on one user at the same time
It would be better to have at least 2 admin who can barge/whisper/ monitor on a user at the same time.
2 votes -
Need to answer and hold other calls without disconnecting current caller.
I have a call-in talk show. Every time I'm "on a call" and other callers ring in, when I click (ANSWER AND HOLD) it puts the "active" caller on hold rather than the new callers. This is a big problem on my side. Please help!
6 votes -
Open a url when answering a call from the mobile app
On the desktop app, I can add a url to open after I answer a call. For parity, I would like to be able to do the same on the Mobile app. Open a URL when I answer a call from the mobile app.
2 votes -
Make all wireless headphones compatible with RC apps
It would be nice if the RC mobile and desktop apps were compatible with ALL wireless/bluetooth headphones vs. the short list of headsets currently compatible. I have run into issues with 3 different pairs of bluetooth earbuds only working temporarily, and then inevitably run into issues. I do not want to wear a headset, and would prefer to answer calls using the RC desktop app using wireless headphones connected to by laptop via bluetooth.
5 votes -
Phone Status Labels
It would be useful to have the ability to apply your own label to phone status. As an admin, I need to know why someone may be logged out of taking calls. The most necessary labels would be "Lunch" and "15 Minute Break". Doing this allows the administrators and co-workers to know why someone is not available. It may also be helpful to allow for scheduling this status as a user and an administrator. Thanks,Eric
2 votes -
Ability to receive sound notification even the RC App is on focus
customer sometimes just leaves the app and pc open so in case he receives a message, he still wants to be notified even when the app and conversation is already open
2 votes -
Bulk remove the profile picture on selected user extension
A feature that can remove the profile picture on multiple user extension
1 vote -
Feature wherein if a call came in to a specific call queue it will going to pop up a specific web page.
This will be beneficial for users that needs to provide specific information to the callers of the said queue.
1 vote
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