2027 results found
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Removing App Gallery on ATT Office at Hand App
Customer is requesting on remving the App gallery or Apps with puzzle icon on the ATT Office at Hand Desktop APP.They on't want the users to access it and don't want it to show on the application
1 vote -
Sync presence status with RCV status
Sometimes a meeting goes long, and even though everyone is still in a RingCentral Video meeting, they will turn green signifying to the rest of the company they are done. It would be awesome if the meeting owner or someone could extend the meeting from within RingCentral, or if RingCentral checked if participants are still in a RingCentral Video call before switching back to "Available".
5 votes -
Use ringcentral login credentials to login to ideas.ringcentral.com
It seems odd to me that I need to create yet another login for basic usage of RingCentral.
9 votes -
Connectors for Avaya Cloud Office to use with the Microsoft Power Suite
This would allow for more automatic integration between Microsoft Apps and Avaya. These would be for things like posting in chats/teams or creating Tasks, Events, and Meetings depending on data received from another source (a new email, data from a list, A button being pressed in a Power App etc.). This would allow more integration and build more reasons to use Ring Central Apps when already setup in the Microsoft Space
1 vote -
Job Title Being Displayed in Contacts
I am messaging to see if in a future update, it would be possible to list the Job Title of an individual in the Contact Display of RingCentral. I have a screenshot of the area that I'm looking to see if it can be added.
2 votes -
Compact Theme
The current theme wastes a lot of screen space on things that aren't import to me. It means a lot of my screen space is taken up by worthless headers and very little of my screen can be used for reading messages. This is particularly problematic for people who have small screens or need larger fonts. It makes glip hard to use because you have to scroll a lot to find anything you want.In particular, on my left nav, I am only able to get see 8 "people" because more than 50% of the screen is taken by the top…
12 votes -
www.captira.com Pay by phone with a text message link
Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. Software is Captira
2 votes -
Option to disable iPhone Contacts on the RingCentral app mobile
Customer wants to have the option to disable merge iPhone Contacts on their RC app mobile when sending SMS on a number that is not added on their contacts.Customer is seeing "enable iPhone contacts" if they try to send SMS to a number that is not save as their contacts.
3 votes -
Screen Share in the New RC App - extremely slow and cumbersome
When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating.It sends a message to the other users to join a meeting while I am already logged onto the meeting automatically (which is good), others have no clue or have to dig through their messages to find the message. Whereas to add screen share to existing call or users OR adding a user to the existing lot of users should be very seamless.We come from microsoft teams and miss this feature so much!!!!Developers and…
3 votes -
Add the team folder feature back
Add the folder feature back for easy organizing amongst teams
53 votes -
In group text messaging be able to delete or add employee/recipient after group is created on text messaging vs having to re-enter all t...
...he recipients again. This would eliminate having to reenter all the same recipients again. This would be a time savor and more efficient process in texting out to the same group adding or deleting recipients.
17 votes -
Mark Whole Folder of Teams as Read Simultaneously
When a user create a folder to house multiple teams I would like to see functionality added to mark unread chat messages across multiple/all teams under that folder as read simultaneously. This would be useful to customer users who are members of many teams, have organized those teams in folders, but would like to clear the indicator number of unread messages in that folder quickly. Ideally this function would be added to folder's options which are currently only Edit Folder and Delete Folder.
1 vote -
Editable ring order number in ring order group
To reduce the frustration of dragging and dropping, maybe have it so the hard coded order number could be modified with a checkbox setting or something that allows the user to enter 1, 2, 3, etc. manually to customize the order. If you have more than 2 devices to ring to, it creates a little frustration with dragging and dropping these individual numbers.
1 vote -
RC App Compact View
There should be a view setting that shows a 'compact view' of the messaging section of the RC App; i.e. when one user sends multiple messages within a short time frame, those messages are all shown under a single timestamp and username header.Attached screenshot is of multiple messages under a single username header in Discord to show what I mean.
5 votes -
Send Text message for incoming when on a RC App call
Customer would like to send a busy text message for incoming when on a call. Default responses should be available, rather than having user to use the speakerphone mode, then have to type in manually the numbers and compose a message
1 vote -
Individual Call Ques w/in an IVR - User Toggle On/Off
Aloha.It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on the exact request.
1 vote -
While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.
While in a direct call my status is "on a call", a queue call will still ring in. If DND is on it will not. Is there a way to have the phone NOT ring when the person is already on the phone?I would like an option that IF I am "on the phone" : 1) Allow incoming calls to ring (as is today) 2) Do NOT allow incoming calls to ring 3) Reduce volume or ding,ding,ding instead of ring on incoming calls.When I am on a call with a customer and the phone rings in my ear, I often…
12 votes -
SMS Text messages arrive split
Longer text messages that are received get split into multiple messages. Why? Why can't they be displayed in the correct order?
1 vote -
Shorten default time for connecting calls between company greeting and user extension.
Shorten default time further for connecting calls between company greeting and user extension.
12 votes -
Include time and jump back option for Quotes.
When quoting a message, it would be helpful if that quote included a time stamp of the original message, and a way to jump back to that part of the feed.
2 votes
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