2028 results found
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www.captira.com Pay by phone with a text message link
Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. Software is Captira
2 votes -
Option to disable iPhone Contacts on the RingCentral app mobile
Customer wants to have the option to disable merge iPhone Contacts on their RC app mobile when sending SMS on a number that is not added on their contacts.Customer is seeing "enable iPhone contacts" if they try to send SMS to a number that is not save as their contacts.
3 votes -
Add the capability to input the "To", "Company" & "Phone No" to all fax coversheets.
When sending a fax, although there are the fields of To, Company & Phone No., there appears to be no way to add that informaiton of the Fax Coversheet. Yet it asks for the fax number and which coversheet you want to use, along with being able to add a note, but nowhere does it allow you to add the recepient's name, company name or phone number you are sending the fax to, or the company name or phone number. I find that so odd since the To and Company are primary in any fax coversheet.
1 vote -
Screen Share in the New RC App - extremely slow and cumbersome
When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating.It sends a message to the other users to join a meeting while I am already logged onto the meeting automatically (which is good), others have no clue or have to dig through their messages to find the message. Whereas to add screen share to existing call or users OR adding a user to the existing lot of users should be very seamless.We come from microsoft teams and miss this feature so much!!!!Developers and…
3 votes -
Add the team folder feature back
Add the folder feature back for easy organizing amongst teams
53 votes -
Super Super Admin Role
The super super admin role should be movable from one extension to another
12 votes -
Receive the security code through a phone call
I would like the ability to receive the security code through a phone call. Right now, I can receive it through my email. I am not always able to get to my email, but would like to receive the code through a phone call.
6 votes -
In group text messaging be able to delete or add employee/recipient after group is created on text messaging vs having to re-enter all t...
...he recipients again. This would eliminate having to reenter all the same recipients again. This would be a time savor and more efficient process in texting out to the same group adding or deleting recipients.
17 votes -
Expanded Hud Layout Options
Would like Hud layout options- Grid view.
8 votes -
Mark Whole Folder of Teams as Read Simultaneously
When a user create a folder to house multiple teams I would like to see functionality added to mark unread chat messages across multiple/all teams under that folder as read simultaneously. This would be useful to customer users who are members of many teams, have organized those teams in folders, but would like to clear the indicator number of unread messages in that folder quickly. Ideally this function would be added to folder's options which are currently only Edit Folder and Delete Folder.
1 vote -
Editable ring order number in ring order group
To reduce the frustration of dragging and dropping, maybe have it so the hard coded order number could be modified with a checkbox setting or something that allows the user to enter 1, 2, 3, etc. manually to customize the order. If you have more than 2 devices to ring to, it creates a little frustration with dragging and dropping these individual numbers.
1 vote -
RC App Compact View
There should be a view setting that shows a 'compact view' of the messaging section of the RC App; i.e. when one user sends multiple messages within a short time frame, those messages are all shown under a single timestamp and username header.Attached screenshot is of multiple messages under a single username header in Discord to show what I mean.
5 votes -
Send Text message for incoming when on a RC App call
Customer would like to send a busy text message for incoming when on a call. Default responses should be available, rather than having user to use the speakerphone mode, then have to type in manually the numbers and compose a message
1 vote -
Individual Call Ques w/in an IVR - User Toggle On/Off
Aloha.It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on the exact request.
1 vote -
While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.
While in a direct call my status is "on a call", a queue call will still ring in. If DND is on it will not. Is there a way to have the phone NOT ring when the person is already on the phone?I would like an option that IF I am "on the phone" : 1) Allow incoming calls to ring (as is today) 2) Do NOT allow incoming calls to ring 3) Reduce volume or ding,ding,ding instead of ring on incoming calls.When I am on a call with a customer and the phone rings in my ear, I often…
12 votes -
SMS Text messages arrive split
Longer text messages that are received get split into multiple messages. Why? Why can't they be displayed in the correct order?
1 vote -
Include time and jump back option for Quotes.
When quoting a message, it would be helpful if that quote included a time stamp of the original message, and a way to jump back to that part of the feed.
2 votes -
start minimized in windows
Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .
18 votes -
Auto download faxes
would like to be able to auto download all faxes to a single folder
10 votes -
Add the Site Number for Outbound Calls in the RingCentral Desktop App
This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.
2 votes
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