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Phone & Messaging

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2028 results found

  1. The current theme wastes a lot of screen space on things that aren't import to me. It means a lot of my screen space is taken up by worthless headers and very little of my screen can be used for reading messages. This is particularly problematic for people who have small screens or need larger fonts. It makes glip hard to use because you have to scroll a lot to find anything you want.In particular, on my left nav, I am only able to get see 8 "people" because more than 50% of the screen is taken by the top…

    12 votes

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  2. There's the 3 default status - Available, DND, Invisible, but would be nice to have maybe a yellow "away" status. So you know that person is working but maybe just went on lunch or break and will be back soon, as opposed to being off for the day/on PTO.

    14 votes

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    Under Review  ·  5 comments  ·  Application  ·  Admin →
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  3. Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. Software is Captira

    2 votes

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  4. Customer wants to have the option to disable merge iPhone Contacts on their RC app mobile when sending SMS on a number that is not added on their contacts.Customer is seeing "enable iPhone contacts" if they try to send SMS to a number that is not save as their contacts.

    3 votes

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  5. When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating.It sends a message to the other users to join a meeting while I am already logged onto the meeting automatically (which is good), others have no clue or have to dig through their messages to find the message. Whereas to add screen share to existing call or users OR adding a user to the existing lot of users should be very seamless.We come from microsoft teams and miss this feature so much!!!!Developers and…

    3 votes

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  6. Add the folder feature back for easy organizing amongst teams

    53 votes

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  7. The super super admin role should be movable from one extension to another

    12 votes

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  8. I would like the ability to receive the security code through a phone call. Right now, I can receive it through my email. I am not always able to get to my email, but would like to receive the code through a phone call.

    6 votes

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  9. ...he recipients again. This would eliminate having to reenter all the same recipients again. This would be a time savor and more efficient process in texting out to the same group adding or deleting recipients.

    17 votes

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  10. Would like Hud layout options- Grid view.

    8 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  11. When a user create a folder to house multiple teams I would like to see functionality added to mark unread chat messages across multiple/all teams under that folder as read simultaneously. This would be useful to customer users who are members of many teams, have organized those teams in folders, but would like to clear the indicator number of unread messages in that folder quickly. Ideally this function would be added to folder's options which are currently only Edit Folder and Delete Folder.

    1 vote

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  12. To reduce the frustration of dragging and dropping, maybe have it so the hard coded order number could be modified with a checkbox setting or something that allows the user to enter 1, 2, 3, etc. manually to customize the order. If you have more than 2 devices to ring to, it creates a little frustration with dragging and dropping these individual numbers.

    1 vote

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  13. There should be a view setting that shows a 'compact view' of the messaging section of the RC App; i.e. when one user sends multiple messages within a short time frame, those messages are all shown under a single timestamp and username header.Attached screenshot is of multiple messages under a single username header in Discord to show what I mean.

    5 votes

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  14. Customer would like to send a busy text message for incoming when on a call. Default responses should be available, rather than having user to use the speakerphone mode, then have to type in manually the numbers and compose a message

    1 vote

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  15. Aloha.It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on the exact request.

    1 vote

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  16. While in a direct call my status is "on a call", a queue call will still ring in. If DND is on it will not. Is there a way to have the phone NOT ring when the person is already on the phone?I would like an option that IF I am "on the phone" : 1) Allow incoming calls to ring (as is today) 2) Do NOT allow incoming calls to ring 3) Reduce volume or ding,ding,ding instead of ring on incoming calls.When I am on a call with a customer and the phone rings in my ear, I often…

    12 votes

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  17. Longer text messages that are received get split into multiple messages. Why? Why can't they be displayed in the correct order?

    1 vote

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  18. When quoting a message, it would be helpful if that quote included a time stamp of the original message, and a way to jump back to that part of the feed.

    2 votes

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  19. Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .

    18 votes

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  20. would like to be able to auto download all faxes to a single folder

    10 votes

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