2029 results found
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Enable Hot-Desk on all Phones
Having designated "Hot-Desk" phones is not an appropriate use of a license. IN many instances there is not enough designed visitor workstations to accommodate everyone. Yet, an employee with an assigned office / workspace may be out or traveling leaving an open workspace that can be utilized. Since the phone is permanently assigned a user profile the visiting employee cannot sign into the phone for their use. Eliminate the need to designate "Hot-Desk" phones and enable this feature on all phones.
6 votes -
Customer would like to add 500 members in group message
Customer would like to add 500 members in group message so he can be able to cascade messages to his church members
3 votes -
Extended hold time limit for RingCentral Mobile App for iOs and Android users
The customer would like to improve the hold time limit using the RingCentral Mobile App.Unlike on the RingCentral Desktop App, no time limit on how long they want to place the call on hold without auto disconnecting the call.The customer tested the hold time limit for their iPhone and Android phone and after 5 minutes of holding time the call is automatically disconnects.
3 votes -
Feature Request: Cross-Platform Call Flip
Overview: Currently, RingCentral's call flip feature allows users to seamlessly transfer calls between devices within the same platform (e.g., mobile to desktop). However, there's a growing need for the ability to transfer calls across different platforms using the same device (e.g., mobile device, but transferring from a RingCentral mobile app to a browser-based platform or direct mobile number).Requested Enhancement:Cross-Platform Call Flip Capability: Enable users to transfer ongoing calls from one platform to another, using the same device. For instance, transferring a call from the RingCentral mobile app to the RingCentral desktop, web app or direct mobile number.Seamless Transition: Ensure a…
3 votes -
Ability to Add Account even if the extension is not an actual user. Like Message only extension
Need to have an option to add message only extension on the RingCentral Desktop app or Web App so I can switch my account that has a digital line and the message only extension
3 votes -
Call Integration
I want to be able to make calls using my iPhone and it will automatically use the RC app without having to go directly to the RC app to dial a number.
3 votes -
Add optional pin to access RingCentral app on mobile device.
Adding a pin to the app would make it so we can be compliant with federal rules around Contacting patients And protecting PHI. If the device was lost or stolen the Information on the app would have an extra layer of security e to prevent unauthorized access to patient contact information.
2 votes -
Option to Customize App's Button while on a call
The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.
21 votes -
Presence Indicator
needs to have the presence indicator integrated into the contat view of the RingCentral app
if someone is already using the RC app it should no longer needed to be added on the HUD view just to see if they are on call or not
3 votes -
Ability to Add Call Queue Extension on HUD
Since park locations can be added on HUD. We are requesting to add call queue extensions as well on HUD.
11 votes -
Breakout rooms should be allowed for the participants in the video meeting
Because in a meeting of 10 or 20 people. Members could go into a breakroom with whomever they wish to meet and have a dialogue in private then return to the main meeting to collaborate with the rest of the team. This allows for brainstorm sessions without having to wait for the meeting creator to assign them into a break out room. Thanks
8 votes -
block incoming caller ID
I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
44 votes -
Keep Unread Conversations Visible In Collapsed Folders
Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.
12 votes -
Ability to Share the Call recording on RC Mobile app
The customer wants to have the ability to share the recording (call recording) using the RingCentral mobile app (IOS/Android)
2 votes -
Retain Custom Fax Covers
- Our users log into app.ringcentral.com using the Chrome browser. How can we retain custom fax covers that our users setup for themselves after clearing their browser cache (without having to re-add them all)? We use a mix of ChromeOS and Windows 10/11 OS's. When we clear cache, our users have to re-upload them all.2. Similar question regarding the RingCentral app on iOS devices. If we remove / reinstall the App, how can our users retain their custom fax covers?As per support: The customized fax cover is currently stored locally according to the design documentation. Storing fax covers in the cloud…
4 votes -
Download SMS via RC App.
There should be an option to download the SMS in bulk or per conversation.
33 votes -
Share Extension for macOS Finder
Hi there. It would be very handy if RingCentral were available in the macOS share sheet (dev info here). RC is in the iOS and ipadOS share sheets, but forgotten for macOS it seems.
4 votes -
manage group texting
being able to control whether or not a user has the ability to send messages to multiple phone numbers. whether it's a group text thread or bulk messaging individually.
5 votes -
Immediately upload fax document file for scheduled faxes.
Customer doesn't need to have phone turned on at later scheduled time.
3 votes -
Add better Apple CarPlay support
Currently the RingCentral CarPlay support is not great if you compare it to iMessage.It would be fantastic if the RingCentral app itself was made available in Apple CarPlay so that you could scroll through and see your contacts, see your texts, and click on a contact and call them, all from the CarPlay dashboard.Currently, only voice commands are supported, which isn't always very helpful. Currently, there is no way to look at a list of my unread or recently received messages and then reply to messages in an order different than the order they were received.If this change could be…
4 votes
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