Retain Custom Fax Covers
- Our users log into app.ringcentral.com using the Chrome browser. How can we retain custom fax covers that our users setup for themselves after clearing their browser cache (without having to re-add them all)? We use a mix of ChromeOS and Windows 10/11 OS's. When we clear cache, our users have to re-upload them all.2. Similar question regarding the RingCentral app on iOS devices. If we remove / reinstall the App, how can our users retain their custom fax covers?As per support: The customized fax cover is currently stored locally according to the design documentation. Storing fax covers in the cloud would be a new feature.
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Jenny
shared this idea
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BrightStar Care
commented
RingCentral has an API key for '/dictionary/fax-cover-page' but what is the point if the only cover pages available are default templates? We want our custom pages to be available. It is also very frustrating to need to set up custom cover pages for every user on every installation with the app. And if we need to make a change to a custom cover page? The amount of time wasted cumulatively is staggering.