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Phone & Messaging

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2029 results found

  1. It would be helpful to be able to manage meetings after they've been created from within the RC App. Once created there's no way to get back to them to change or cancel. There's also no way to see a list of upcoming meetings in the App.It can be done in the RC Meetings App but not the Unified RC Desktop App. Since the RC Desktop App is supposed to be the consolidated place to do everything I would think this should be added to it, especially if the separate apps are going to be phased out next year.

    19 votes

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    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  2. Deleting extensions does not seem to delete the email address on the marketing automation database which is causing issues with the users email server.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Hello as an RC Admin for my Org I have been approached about Monitoring RC Chat Messages for Human Resources and Security. We would like the capability to see what is being said over chat from all users within our organization (in real time). I have called RC Tech Support and they assured me this is not a current feature so I would like to suggest this as one.

    18 votes

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    Under Review  ·  5 comments  ·  Application  ·  Admin →
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  4. In the company contacts list in the Ring Central Desktop app, you can only see users, you need to be able to see & call your company call queues from this app, just like you can in the other RC apps.

    3 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  5. Currently, RingCentral notifications do not push to Garmin smart watches

    7 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  6. Add a 'send' button to send a text similar to the 'send now' on the fax option. Would avoid confusion of how to send a text. I believe the desk phone app had a send button.

    2 votes

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  7. All our users currently use the “Ring out” feature in RC Phone to send all outbound calls to their desk phones. Because there is no similar feature in the RingCentral app, users either have to dial out on their computer or force the call through the older RC Phone app in order to use the Ring out feature. I am concerned that RC will sunset the RC Phone app, leaving us without an alternative. Anyone that wants to ring their desk phone before the computer or mobile phone would benefit from this feature.

    3 votes

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  8. I would like to integrate with ringcentral as with google workspace

    1 vote

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  9. When inviting someone to a meeting by phone the receiver of the call must press 1 to join. If you're calling a service, like interpretation, where you key in your ID and there isn't a live rep answering the phone then you can't use this feature.

    1 vote

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  10. The RingCentral Phone app allows you to search for Call Queues by name or extension when transferring or making a call. Receptionists searching for a Call Queue to transfer calls cannot find Call Queues by name or extension.Alternative is to import contacts for each user manually.

    4 votes

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  11. Currently, the default language for the RC app is set to US English, even if the local settings of the users' machines are set to a different language. There should instead be an option/feature for spell check to be in different languages on the RC app.

    5 votes

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  12. The right side panel is nice for what it can display, but it should remember what you had displayed last. I would like employees to be able to see their tasks easier, the way it is now everyday you have to change the view to display tasks.There should also be an option to only display un finished task in the right hand panel

    2 votes

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  13. The left hand side menu bar would be more useful if you could add custom links to it, like a link to go directly to Events > All Events > Month view, so you can get there in 1 click instead of 3. This way the things you use most often are easier to access

    2 votes

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  14. In prior version, you were able to see the date / time stamp along with the body of the text in a list format without having to hover over or click into every text. This makes it difficult to find communications. Please give an option as to how to view messages so we see more than just a list of contact names. We should be able to expand this view to see more information (i.e.: date, time, company name, phone number, body of text).

    4 votes

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  15. Currently, when showing the active call it also shows to whom the person is talking or the phone number for the person, we would like a way to turn that off so that you can see they are on an active call but you can't see to whom they are talking.

    3 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  16. Requesting that clients be able to edit the cover page of the efax feature within the cover page without the edit coming through as an additional attachment.

    5 votes

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  17. ...ng up.. Mouse lands on the shortcuts when sliding the mouse away from message box and you are not able to see your message due to icons popping up.

    1 vote

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  18. Useful for people on the go or needing to communicate while driving.

    1 vote

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  19. people who have access to multiple calendars but only want to see invites from one main calendar on their phone can use this

    1 vote

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  20. Increase SMS character capacity from 1000 to 2000

    10 votes

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