314 results found
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To have an option to Play an Announcement if calls are not answered on Limited Extensions
To have an option to Play an Announcement if calls are not answered on Limited Extensions
6 votes -
Phone Call Code for Verification for Canada Account
A customer with a Canadian account would like the option to receive a verification code via phone call, rather than being limited to email only.
3 votes -
2 votes
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Highlight Overrides in Template
I can see at least two benefits of having a button you can click that will show the currently selected overrides in a template - 1 in my case where I have created several templates that dont' have clashing or overlapping overrides, or 2 to make sure that the template you're creating doesn't have some overrides you don't want
1 vote -
Ability to cancel a voicemail and change it when reaches the voicemail of the customer we are calling.
How does a user cancel a voice mail when actively providing a message to an outside line? Re: a user called to leave a message for a customer and wanted to change the message mid stream. She hit the # but she said it didn't do anything. Please provide an option that can cancel the message and change it.
1 vote -
RC Phone (Softphone/Standalone App) as one of the choices for the Change Phone option.
RC Phone (Softphone/Standalone App) as one of the choices for the Change Phone option.
-> as this just currently has the following:Change phone
What type of phone would you like to replace this phone with?RingCentral App
Existing phone
Select a phone from one of your devicesNew phone
Purchase a new desk phoneBring Your Own Device
Use an existing SIP phone1 vote -
Filter Out Internal Calls In RingCentral App Call Logs
Customer wanted to Filter Out Internal Calls In RingCentral App Call Logs
3 votes -
Disable cold transfer.
Disable cold transfer.
2 votes -
Add outbound caller ID on the report
Add outbound caller ID on the report when you download user list.
2 votes -
security scan
Security scan for attached files received from SMS/Team messaging.
It would be great if a security scan is performed to the attachment before making it available to the user.
2 votes -
Retain the caller ID of the original caller when transferring calls to an external number using the RingCentral app
When the Ringcentral number is called and answered on the user extension, if they need to transfer the call to an external number, the original caller ID number should still show up and not the phone number of the RingCentral user.
1 vote -
use forwarded intercom number from different provider to work with ringcentral
company with a different provider wants to forward their number that has intercom to Ringcentral number, then ringcentral number would be able to control intercom
2 votes -
Outgoing email encryption
Ability for outgoing and incoming email encryption, customer ask feature to have outgoing email to get encrypted.
1 vote -
IVR Navigation Setup After a Number is Pressed.
Customer is requesting a feature that allows the * or # keys to function after a number is pressed in the IVR, enabling the caller to return to the previous menu rather than being directed to the voicemail of the extension when * is pressed.
2 votes -
Uploading Contacts to Cisco Deskphones _ BT Account
Feature Request: Uploading Bulk Contacts to Cisco Desk phones _ BT Account
Details : Need to have an option to upload bulk contacts on a Cisco Desk phones.
3 votes -
Super admin for each site
An option to assign a separate Super Admin per site if the account is set on Multi Site so the Admin would only be able to manage their own assigned sites.
4 votes -
More than 1000 participants for conference calling
More than 1000 participants for the audio conference calling. They are able to join via dial in, using the host code or participants code but they can only join up to 1000 participants including the host and wanted to increase the number of participants for the audio conference calling. Wanted to have a license or a feature that can have this feature to be available with RingCentral. They wanted to have more than 1000 participants that can join their audio conference calling.
1 vote -
The customer wanted to use ATA as a paging device and to be added in a paging group.
The customer wanted to use ATA as a paging device and to be added in a paging group.
1 vote -
Phone Calls Category in RingCentral App
The Customer has 5 Call Queue Groups and would like to categorize all calls they will receive it individually, whenever they receive it through Ring Central app.
2 votes -
Shared Line
Hi Team,
The customer would like to have the devices on shared line group to have an option/feature to be rung in order just like a regular extension with a license.
1 vote
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