Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue
Assign user extension to delegate even if the user is part of the call queue group.
7
votes
Lizzie
shared this idea
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Mike
commented
This feature was recommended as the solution to an existing issue we are having, where an executive user for example needs outbound callerID from multiple of our locations. We were unable to try this as a solution, because all of my users are members of an EX call queue.