175 results found
-
Digital lines can be set to Voicemail only not just fax and voice.
Digital lines can be set to Voicemail only not just fax and voice.
1 vote -
Turn off Email notification when user is added in the extension to record list for automatic call recording
we want users not to receive an email once we added them on the list of extension to record for automatic call recording
1 vote -
Move mute button on phone app. I accidently hit it on every call
Move mute button on phone app. I accidently hit it on every call
1 vote -
call log reports to show extension number when they dial a company number with extension number like: 1-800***-**** ext 123
Customer wanted to see on the Call Reports the extension number of the company number they dialed
2 votes -
To have an option to Play an Announcement if calls are not answered on Limited Extensions
To have an option to Play an Announcement if calls are not answered on Limited Extensions
6 votes -
Enable CNAM Push in CAN account
Feature wherein like the RC CAN numbers that we can manually push CNAM.
Currently other region cant use cnam, including canada via article https://support.ringcentral.com/article-v2/Caller-ID-Name-Limitations-Outbound-Caller-Name-CNAM.html?brand=RC_US&product=RingEX&language=en_US
1 vote -
Phone Call Code for Verification for Canada Account
A customer with a Canadian account would like the option to receive a verification code via phone call, rather than being limited to email only.
3 votes -
2 votes
-
Video Meeting Survey/Poll Feature
Can there be a feature when scheduling video meeting to create a real-time surveys and polls for invitees to participate in like Zoom?
3 votes -
Highlight Overrides in Template
I can see at least two benefits of having a button you can click that will show the currently selected overrides in a template - 1 in my case where I have created several templates that dont' have clashing or overlapping overrides, or 2 to make sure that the template you're creating doesn't have some overrides you don't want
1 vote -
Ability to cancel a voicemail and change it when reaches the voicemail of the customer we are calling.
How does a user cancel a voice mail when actively providing a message to an outside line? Re: a user called to leave a message for a customer and wanted to change the message mid stream. She hit the # but she said it didn't do anything. Please provide an option that can cancel the message and change it.
1 vote -
RC Phone (Softphone/Standalone App) as one of the choices for the Change Phone option.
RC Phone (Softphone/Standalone App) as one of the choices for the Change Phone option.
-> as this just currently has the following:Change phone
What type of phone would you like to replace this phone with?RingCentral App
Existing phone
Select a phone from one of your devicesNew phone
Purchase a new desk phoneBring Your Own Device
Use an existing SIP phone1 vote -
Filter Out Internal Calls In RingCentral App Call Logs
Customer wanted to Filter Out Internal Calls In RingCentral App Call Logs
3 votes -
Disable cold transfer.
Disable cold transfer.
2 votes -
delay connecting the call
Ability to change the seconds of the call while it connect to a user
1 vote -
security scan
Security scan for attached files received from SMS/Team messaging.
It would be great if a security scan is performed to the attachment before making it available to the user.
2 votes -
Adding speed dial on presence without the system adding 1 or 0 to the number
Adding speed dial on presence without the system adding 1 or 0 to the number. When adding a number to the presence, it automatically adds 1 (US) or 0 (UK), need a feature where it doesn't automatically adjust the number.
3 votes -
Retain the caller ID of the original caller when transferring calls to an external number using the RingCentral app
When the Ringcentral number is called and answered on the user extension, if they need to transfer the call to an external number, the original caller ID number should still show up and not the phone number of the RingCentral user.
1 vote -
use forwarded intercom number from different provider to work with ringcentral
company with a different provider wants to forward their number that has intercom to Ringcentral number, then ringcentral number would be able to control intercom
2 votes -
Outgoing email encryption
Ability for outgoing and incoming email encryption, customer ask feature to have outgoing email to get encrypted.
1 vote
.png){kind=link}
- Don't see your idea?