This feature is still badly needed. Ideally for both direct and teams messages.

Improves accountability and responsiveness in communication.
Enables better tracking of urgent or time-sensitive messages.
Aligns RingEX chat with modern messaging expectations and user behavior.

Summary:
We request the addition of message delivery and read status indicators in RingEX chat, similar to platforms like WhatsApp and Microsoft Teams.

Problem:
Currently, users cannot confirm whether a message was delivered or read, which limits visibility and follow-up efficiency in business communications.

Proposed Enhancement:

Add clear indicators for:
- Delivered (message successfully sent to recipient’s device).
- Read (message opened/read by the recipient).
Option to view timestamp of when the message was read.
Apply to 1:1 and group chats, with optional admin controls.

Value:
Improves accountability and responsiveness in communication.
Enables better tracking of urgent or time-sensitive messages.
Aligns RingEX chat with modern messaging expectations and user behavior.

Summary:
We request the addition of message delivery and read status indicators in RingEX chat, similar to platforms like WhatsApp and Microsoft Teams.

Problem:
Currently, users cannot confirm whether a message was delivered or read, which limits visibility and follow-up efficiency in business communications.

Proposed Enhancement:

Add clear indicators for:
- Delivered (message successfully sent to recipient’s device).
- Read (message opened/read by the recipient).
Option to view timestamp of when the message was read.
Apply to 1:1 and group chats, with optional admin controls.

Value:
Improves accountability and responsiveness in communication.
Enables better tracking of urgent or time-sensitive messages.
Aligns RingEX chat with modern messaging expectations and user behavior.

We would really like this feature. Please reconsider

Why hasnt this been added still?

For all messaging on the app. This is the difference between us using this platform vs. another

Read status is a must for messaging multiple teams and people. No updates on this?

Using Teams for chat/messaging till RC has read receipts; this is highly needed!

This seems like one of the easiest features that could be added. It would be very helpful especially working in a remote setting. Seems like this has a lot of interest and seems like a necessary basic feature to add.

Just for the sake of feature parity, I would assume this would be added ASAP. This is an important function in our company and when we switched to RingCentral, we actually moved back in functionality. I would hope this gets added soon.

We currently use teams for messaging, However using multiple apps sucks but having Read Receipts so you can tell when an employee reads your note is very important

I'm a little surprised that this one is still "not on any upcoming roadmaps". 128 votes would seem to show some enthusiastic interest. Looking forward to when you share the update that it's in development. I appreciate the hard work your team is putting into the app, and I do get that if it was easy to implement you would have done it by now.

I would like to see it for both direct messages and Teams. We are spread out and it would be very helpful if I could tell if someone received my message without having to call them to make sure.

Indicators for both direct and team messages would be ideal as follows but 'direct messages' is the most essential.DIRECT - So if you send a colleague an important message then you can see if they have read it before picking up the phone to them to chase themTEAM - Would be useful to see who has seen the message and be sure all have been alerted. A perfect example of this is when today I updated our key servers and want to be sure all users have taken note of my message warning before I start.I agree with the other posts that there should be a way to disable team or direct messages individually. Perhaps in the 'new message' area there could be a tick option to indicate if this message should be tracked as to if users have read it - defaulted to the setting you have set at application-level for each of these types of confirmation, but allowing a per-message override. But if this per message setting is too complicated then ALL messages should have this applied to them.To compliment your current message functionality, where it indicates that a message has been edited (and the time if you hover over that notification), the icon / user picture should also indicated when each person read it. That way you can tell if the user has read the edit or read the previous version - it may make quite a difference depending on how much you have edited the message.

I would like to see for both Direct Messages and Teams messages. If you can show a little version of the profile pic icon with a checked overlay, that may be a way to do it and not have it be too invasive if there are many members in a team chat. Kind of the way Facebook Messenger does it...

Ideally it would be for both with the option to turn them on or off separately.

Would like to see the option for both direct messages and Teams with the option to disable for teams or automatically turn off when team is past a certain size (ie. 20+ members).

All major chat platforms (Teams, 8x8, Slack, Rocketchat, etc) have read receipts, a visual indicator to tell you if the recipient of your message has viewed it. Have moved from those platforms, we're really missing this feature.

The subject is erroneous. This is not just for " Glip" All major chat platforms (Teams, 8x8, Slack, Rocketchat, etc) have read receipts, a visual indicator to tell you if the recipient of your message has viewed it. Have moved from those platforms, we're really missing this feature.