121 results found
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Ring Central Logo Colors in Teams
Use your brand colors when embedded in Microsoft Teams. That way I know I'm using a ringcentral service. Also why doesn't the embed version allow replacing Microsoft video in chat. You had that service for a bit.
1 vote -
Be able to add contact lines to common phones via Admin portal
Hello,
We want to be able to add user contact lines to Common Area Phones via the Admin portal for speed dialing. Currently, we have to do this manually on the Common Area Phone, which can be problematic when the phone is in an area that is not readily accessible. Thank you!
2 votes -
When users place call on hold for 30 seconds the customer should received an email notifications
To receive Email Alerts When users place the call on hold for 30 seconds on a Daily basis
1 vote -
Video Meeting Survey/Poll Feature
Can there be a feature when scheduling video meeting to create a real-time surveys and polls for invitees to participate in like Zoom?
1 vote -
Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.
The customer wants to be able to add a user to the call queue, even if they have more than two desk phones set to their ring group or forwarding.
2 votes -
ability to ignore intercom
Need to have an option to ignore intercom calls
2 votes -
Notification before RingCentral App update
It would have been best if they can received an email sooner for their users that their apps are outdated and needs an update. Than they only 24 hours to fix it.
1 vote -
Set up custom rule
Ability to create a custom rule for user extension to user extension only. Add the user extension to the selection of the "Calling me at" section.
1 vote -
ability to add prompts on shared lines
ability to add prompts on shared lines, callers can choose a prompt for a person they want to talk to
1 vote -
Ability to listen to multiple Push to Talk channels at the same time
Since a user can be a member of multiple Push To Talk channels it will be a great help if they can also listen to multiple PTT channels at once.
2 votes -
Remember last used section on Teams app
On the RingCentral Teams deskotp application, the RingCentral app does not remember the last used section when navigating away to other Teams apps/functionality. The RC Teams app always defaults to the Phone tab instead of the area I was previously in.
1 vote -
Remember last used section on mobile app
On iOS the RingCentral app does not remember or resume to the last used section if the app is killed by iOS. This is a feature request for the mobile app to remember the last used section.
1 vote -
Robocall Reporting
Ability to see how many suspected robocalls come in without disabling feature. A report specific for robocalls only.
2 votes -
When starting a new direct messages with someone it would be nice to see their presence before hitting send.
When starting a new direct message, it would be nice to see their "Presence" before hitting send.
2 votes -
Block all Outside Incoming Calls
The ability to block all outside incoming calls to limited extensions is extremely important. We use limited extensions with Algo IP Speakers and can't have outside calls coming into our classrooms.
1 vote -
Ability to set up Dial Timeout Configuration For All Polycom Phones at once
Wish there was a global parameter and not having to touch each and every Poly set in setting up the Dial Timeout Configuration
2 votes -
Call Queue Fixed Order
We have a customer who wants a round-robin for a fixed-order setup. If we can have a setup where each call gets assigned to the next member?
2 votes -
Request to edit Incoming Call Display in POLYCOM phones.
Margaret wants to edit the incoming call display of her Polycom phones by removing the commas in the middle of the first and last names.
1 vote -
Ability to switch from a RingCentral phone call to a Ringcentral video call
Ability to switch from a RingCentral phone call to a Ringcentral video call.
1 vote -
Enable Direct call announcement for external numbers
When the Direct call announcement is switched on, the external number under the ring setting on the extension cannot receive/answer the call.
1 vote
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