Manual Outbound SMS
Other than from Inbox mode, the ability to send manual outbound sms messages. Additionally, the ability to escalate a phone call with a manual SMS/email and to create outbound campaign for SMS / email / chat or messaging notifications.
4
votes
AdminMichelle
(Sr. Customer Success Manager, RingCentral)
shared this idea
-
Remi
commented
That is already possible from inbox mode. However we can add up to that with request such as:
- ability to escalate a phone call with a manual SMS/email.
- ability to create outbound campaign for SMS / email / chat or messaging notifications