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  1. 8 votes

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    Remi shared this idea  · 
  2. 15 votes

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    Remi shared this idea  · 
  3. 12 votes

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    An error occurred while saving the comment
    Remi commented  · 

    This requirement have been very important for Engage Digital customer particularly in health and for public companies.
    - CNAM => French public national health insurance asked us to fill a full audit on WCAG a few years ago
    - La Poste had the same kind of question
    - Partner Odigo answered several RFP in France and UK where WCAG is mentioned.

    It's about hundreds of existing Engage Digital customers that we would not be able to upgrade to RingCX without WCAG clear compliance and documentation.
    And it's about thousands more users on deals lost along the years for which WCAG was mentioned as one of the requirements.

    Remi supported this idea  · 
  4. 52 votes

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    Remi supported this idea  · 
  5. 18 votes

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    Remi supported this idea  · 
  6. 2 votes

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    Remi shared this idea  · 
  7. 7 votes

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    Remi shared this idea  · 
  8. 3 votes

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    Remi shared this idea  · 
  9. 23 votes

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    Remi supported this idea  · 
  10. 25 votes

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    Remi supported this idea  · 
  11. 12 votes

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    Remi supported this idea  · 
  12. 4 votes

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    Remi supported this idea  · 
  13. 11 votes

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    An error occurred while saving the comment
    Remi commented  · 

    I found it a bit similar to this request for a calendar feature separate from queues and that can be tight to either an IVR, queues, cloud profiles... (https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48039698-calendar-for-holidays).
    This request have been made by Henner during a RingCX POC. Henner is already a EUR 219 846 ARR customer with Engage Digital with long term risk of churn if we don't comply to their POC feedback.

    Remi supported this idea  · 
  14. 4 votes

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    Remi supported this idea  · 
  15. 12 votes

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    Remi supported this idea  · 
  16. 6 votes

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    Remi supported this idea  · 
  17. 7 votes

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    Remi supported this idea  · 
  18. 7 votes

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    Remi supported this idea  · 
  19. 7 votes

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    Remi supported this idea  · 
  20. 4 votes

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    Remi supported this idea  · 
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