More Detailed SMS Transcipts Report
Customer wants to have a more detailed SMS Transcript Report that shows Employee ID, First Name and Last Name so that it will be easier for them to look for contacts that replied to their SMS.
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Von
shared this idea
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Dino commented
Encountering issues with two-way messaging in RC. It's becoming increasingly difficult to track student responses, and I find myself navigating through numerous steps just to identify who has replied.