Settings and activity

15 results found

1. Auto-Population of email address in DFO Agent

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   Von shared this idea  ·  Sep 28, 2024

2. RingCX Analytics Report - Agent Name, Email Address, Status (Active or Inactive)

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   Von shared this idea  ·  Aug 22, 2024

3. Retain Role In RingCX When Modiying Role In RingSense

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   Von shared this idea  ·  Jul 26, 2024

4. DFO Scheduled Reporting

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   Von shared this idea  ·  Jul 11, 2024

5. Display User Extension Number When Transferring From RingCX To RingEX

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   Von shared this idea  ·  Jul 2, 2024

6. CXone Supervisor > Live Monitoring > Activity States

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   Von shared this idea  ·  Mar 26, 2024

7. Edit Number Details Of The External Phone Number Under Ring Settings

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Von supported this idea  ·  Mar 5, 2024
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   Von commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

   Please see screenshot for your reference. Thank you.

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8. Add Presence On SharedLines

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Von shared this idea  ·  Mar 30, 2022

9. Voicemail to Text To Have Better Accuracy

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Von shared this idea  ·  Oct 20, 2023

10. Attach File in RingCentral App using company-wide Google Drive global account

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Von shared this idea  ·  Oct 10, 2023

11. Ability To Add Notes When Transferring Call In MAX Agent

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Von shared this idea  ·  Jan 24, 2024

12. Roles and Permissions Report

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Von shared this idea  ·  Jan 31, 2024

13. Outbound Report that shows Dispositions: Answered and Voicemail

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Von shared this idea  ·  Feb 13, 2024

14. Feature to remove the press 1 option on call queue calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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15. Send Group Voicemails to a RingCentral Team

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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