← RingCentral Ideas

Settings and activity

26 results found

  1. User List Report Who Downloaded RingCentral From App Store and Play Store

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Von Adarlo shared this idea  · 

  2. Dialing Timezone For Arizona Be Set To MST and MDT Accordingly In The Dialer Campaign On RingCX

    1 vote
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  3. Login and Logout Time Report That Includes Titles and Departments in RingEX

    1 vote
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    Von Adarlo shared this idea  · 

  4. Ability To Transfer Call To A SIP Destination URL

    2 votes
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    Von Adarlo shared this idea  · 

  5. Stay On Stats Page For RingCX SPOG

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  6. Monitor A Call For Contact Center Users Using RingCentral App

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Von Adarlo shared this idea  · 

  7. Prioritized Internal Transferred Call Over External Calls When There Are Calls Waiting In Queue In RingCX

    1 vote
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    Von Adarlo shared this idea  · 

  8. Dial 911 On RingCX Agent Platform

    5 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  9. Download Call Recordings in Bulk In Contact Center

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Von Adarlo shared this idea  · 

  10. Add And Improve Icon Labels in CXone

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Von Adarlo shared this idea  · 

  11. RingCX Report For Total Number Of Available Time For Not Receiving Calls

    3 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  12. Auto-Population of email address in DFO Agent

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Von Adarlo shared this idea  · 

  13. RingCX Analytics Report - Agent Name, Email Address, Status (Active or Inactive)

    9 votes
    Planned  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  14. Retain Role In RingCX When Modiying Role In RingSense

    1 vote
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  15. DFO Scheduled Reporting

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Von Adarlo shared this idea  · 

  16. Display User Extension Number When Transferring From RingCX To RingEX

    9 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Von Adarlo shared this idea  · 

  17. CXone Supervisor > Live Monitoring > Activity States

    2 votes
    0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Von Adarlo shared this idea  · 

  18. Edit Number Details Of The External Phone Number Under Ring Settings

    3 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Von Adarlo supported this idea  · 
    An error occurred while saving the comment
    Von Adarlo commented  · 

    Please see screenshot for your reference. Thank you.

  19. Add Presence On SharedLines

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Von Adarlo shared this idea  · 

  20. Voicemail to Text To Have Better Accuracy

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Von Adarlo shared this idea  · 
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