Thank you for sharing your request regarding the ability to receive multiple calls simultaneously in the RingCX platform. To better understand your needs and explore potential solutions, could you provide more details about the specific business scenario?

For instance:

• Are you looking for agents to handle multiple calls simultaneously?
• If so, could you elaborate on why this is needed and how it aligns with your workflow?
• Are there particular use cases or challenges you’re trying to address with this feature?
• 
  

Your input will help us gain clarity and ensure that we can address your requirements effectively.