Skip to content
← Contact Center & RingCX

How can we improve RingCentral?

Contact Center & RingCX: RingCX

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Add RC Agent Extension field to RCX Webhooks

Include an Agent's RingEX Agent Extension number as a selectable token in RingCX Webhooks. Currently we can only use RCX Agent ID, which does not coincide with their REX user.

2 votes
Colby shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Submitting...
An error occurred while saving the comment
  • Ryan commented  ·   ·  Report

    Hi, has there been any progress regarding this?

    Thank you very much

  • Ryan commented  ·   ·  Report

    +1
    This would be a great change for my software implementation for RingCX. Has there been any progress?

    Thank you very much.