The customer is experiencing an issue where they are unable to receive faxes on numbers forwarded to a site. The resolution involves enabling SCP Parameter 1201: "Company/site FAX should follow company/site call rules". However, this feature is not currently available for the customer to enable directly via their Admin Portal.

Provide customers with the ability to enable SCP Parameter 1201 through the Admin Portal to allow them greater control over their fax configurations and avoid dependency on support for activation.

Customer Impact:

Inability to receive faxes as expected on site-forwarded numbers without support intervention.
Additional delays in resolving fax-related issues due to lack of direct access to this feature.

Proposed Solution:
Include SCP Parameter 1201 in the Admin Portal settings, allowing customers to toggle the parameter independently.

Business Justification:
Improves customer experience by reducing reliance on support.
Enhances the flexibility and functionality of the Admin Portal.
Addresses a critical need for customers using site-forwarded fax numbers.