← RingCentral Ideas

Settings and activity

72 results found

  1. Feature Request – Persistent RingCX Session Across Page Reloads and Tabs

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Homert shared this idea  · 

  2. Option for customer to Opt out or delay of any firmware updates for Mitel phones from RC

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Homert supported this idea  · 

  3. Feature Request – SMS / Campaign History Activity Tracker

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Homert shared this idea  · 

  4. Feature Request – Customizable User Manager Permissions for User Groups

    2 votes
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    Homert shared this idea  · 

  5. Feature Request: Auto-Add Queue Members to Performance Analytics Reports & Subscriptions

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Homert shared this idea  · 

  6. Request Option to Select Ring Central Contact Center /North America

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Feature Request: Rules Engine for RingCX

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Homert shared this idea  · 

  8. Feature Request – Allow Support Agents to Remove Email Addresses Upon Request

    2 votes
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    Homert shared this idea  · 

  9. Feature Request – Ability to Broadcast Updated Number Location

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Homert shared this idea  · 

  10. Subject: Feature Request: Separate Disposition and Wrap-Up Settings in RingCX

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Homert shared this idea  · 

  11. Feature Request: Enhanced Support for Deskphones in User Settings Templates

    2 votes
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    Homert shared this idea  · 

  12. RingCX Voice Skill "Play Hold Time" Feature Enhancement Request

    5 votes
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    Homert supported this idea  · 

  13. Feature Request: Enable Call Recording on External Transfers to RingCX

    3 votes
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    Homert shared this idea  · 

  14. Position in Queue, Estimated wait time, and Call queue caller call back feature

    209 votes
    Future Consideration  ·  35 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Homert supported this idea  · 
    An error occurred while saving the comment
    Homert commented  · 

    Please apply thi feature to RIngCX as well.

  15. Feature Request: Restrict User Login to RingCentral Mobile App

    6 votes
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    Homert shared this idea  · 

  16. RingCX Feature Request: Dynamic Call Routing Based on Queue Volume Percentage

    4 votes
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    Homert shared this idea  · 

  17. Feature Request: Default Site Setup Templates

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Homert shared this idea  · 

  18. Feature Request: Manageability of Grayed-Out Fields in RingSense Integrations with Salesforce

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Homert shared this idea  · 

  19. Feature Request: Support for Corporate Directory and LDAP on Yealink T53

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Homert shared this idea  · 

  20. Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Homert shared this idea  · 
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