Settings and activity

107 results found

1. RCX Feature Request: Auto-Assign Supervisor Access Based on Group Membership

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Edit…  ·  Delete…  ·  Admin →
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   Homert Tabuyan shared this idea  ·  Oct 5, 2025

2. Ability to change voice mail email notifications

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Homert Tabuyan supported this idea  ·  Sep 25, 2025

3. Feature Request: Continue MFA Support for VOIP Numbers

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   Homert Tabuyan shared this idea  ·  Sep 25, 2025

4. Ability to export international calling list from the Admin Portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert Tabuyan supported this idea  ·  Sep 4, 2025

5. Have Customer Service Record (CSR) available on the Service Web

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert Tabuyan supported this idea  ·  Sep 3, 2025

6. Feature Request – Easier Access to RingCentral Video Meeting Data (Attendee List & Info)

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Homert Tabuyan shared this idea  ·  Aug 15, 2025

7. Recover call recordings for past 90 days

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Homert Tabuyan supported this idea  ·  Jul 25, 2025

8. Auto-Attach Recorded RingCentral Meetings to Salesforce Ticket Reference

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Edit…  ·  Delete…  ·  Admin →
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   Homert Tabuyan shared this idea  ·  Jun 24, 2025

9. 💡 Feature Request: Conditional Call Routing for Supervisors Within Shared Queue

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Homert Tabuyan shared this idea  ·  Jun 18, 2025

10. Enable Admin Visibility of Call Forwarding Settings on Physical Desk Phones

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Homert Tabuyan shared this idea  ·  Jun 11, 2025

11. Case Severity

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Homert Tabuyan supported this idea  ·  Jun 11, 2025

12. Feature Request: Enable Toll-Free to Toll-Free Call Support

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Homert Tabuyan shared this idea  ·  Jun 11, 2025

13. RingCX Feature Request – Custom Busy Announcement Based on Queue Placement

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Homert Tabuyan shared this idea  ·  May 31, 2025

14. Enable Call Forwarding to Distinguish Between Voice and Fax Calls

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    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Homert Tabuyan supported this idea  ·  May 29, 2025
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    Homert Tabuyan commented  ·  May 29, 2025  ·  Edit…  ·  Delete…

    Customer also requested that Numbers assigned to ATA for FAX purposed must generate a FAX tone when number is called. IT should not introduce a Ringtone like it is being forwarded to Deskpone.

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15. RingCX Feature Enhancement | Allow Administrator to change User Role from Analyst to Editor

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Homert Tabuyan shared this idea  ·  May 23, 2025

16. Check another user's messages using Admin Password or Master Password

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert Tabuyan supported this idea  ·  May 16, 2025

17. AI follow-up emails in RingSense CX

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    New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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    Homert Tabuyan supported this idea  ·  May 15, 2025

18. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    38 votes

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    New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Homert Tabuyan supported this idea  ·  May 15, 2025

19. caller ID

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Homert Tabuyan supported this idea  ·  May 14, 2025

20. Feature Request – RingCX Queue Templates for General Settings and Queue Events

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Homert Tabuyan shared this idea  ·  May 14, 2025