Audit trail for RingCX
Please come up with an Audit trail feature in RingCX similar to the one in EX.
This audit trail should be able to track account configuration changes along with the person who did.
I checked the RCX feature called "Audit log" but it seems to be a combination of system configuration changes mixed with voice and digital channel interactions. I think these voice and digital interactions should be completely separate from the audit trail and instead have a log of its own. Kind of like the call log feature in Ring EX.
So in other words 2 logs. One for account configuration changes and the other for communications (voice and digital)
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