Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics
Feature Title: Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics
Category: Analytics & Reporting
Affected Component: RingSense → Coaching → Scorecard → Leaderboard
Current Limitation
• The Leaderboard only reflects average scores derived from manually scored Scorecards.
• AI-pre-filled Scorecards with Yes/No response types are excluded from Leaderboard metrics, leading to incomplete performance tracking for organizations relying on AI Scoring.
Proposed Enhancement
- Incorporate AI-Pre-Filled Scorecards in Leaderboard Metrics:
• Allow AI-pre-filled Scorecards (e.g., with Yes/No response types) to contribute to Leaderboard metrics, including:
Average Score per User
Number of Scorecards per User
- Adapt Calculation Methods for Yes/No Response Types:
• Define logic for calculating scores from Yes/No responses to derive meaningful averages.
Example: Treat "Yes" as 100% and "No" as 0%, then calculate the average score.
- Provide a Toggle Option for Managers:
• Include a setting in Admin Settings → Scorecards to enable or disable the inclusion of AI-pre-filled Scorecards in Leaderboard metrics, ensuring flexibility for organizations.
Business Impact
- Improved Adoption of AI Scoring:
• Including AI-pre-filled Scorecards in Leaderboard metrics will encourage more customers to transition to AI Scoring without losing essential reporting capabilities.
- Comprehensive Performance Insights:
• Managers can gain a complete view of team performance, regardless of scoring method.
- Enhanced User Experience:
• This change aligns Leaderboard functionality with evolving AI-driven workflows, reducing the need to revert to Manual Scoring.
Priority Level: Medium-High
• Reason: While this limitation is by design, it reduces the utility of Leaderboard metrics for customers heavily relying on AI Scoring, impacting their reporting and performance tracking workflows.