Summary of desired feature: Comprehensive call results based on SIP response, (i.e. lack of minutes on prepaid phone, phone disconnected, number out of service, ignored, mailbox full, mailbox not set up yet.)

What does the feature do that RCX doesn't currently do?

Parse out call outcomes in RingCX to be more specific based on SIP responses, currently unreachable numbers, including all outcomes listed above, are listed as: NOANSWER for the end call result. Other variables include INTERCEPT and CONGESTION.

What impact will this feature have on the customer's business?

Allows customers to have a better understanding of call results, which allows them to report to their contractual obligations and responsibilities in a more business effective manner for reasons of called parties not being reachable or able to complete.

How important is this to the customer?

Business critical

When does the customer need this feature?
As soon as possible.