← RingCentral Ideas

Settings and activity

12 results found

  1. RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality

    24 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    AdminJesse (Manager - Hypercare, RingCentral) supported this idea  · 

  2. Deskphone pairing play voicemail

    21 votes
    Future Consideration  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    AdminJesse (Manager - Hypercare, RingCentral) supported this idea  · 

  3. Calls should return with specific reasons such as invalid, rejected, blocked, and declined

    7 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    AdminJesse (Manager - Hypercare, RingCentral) supported this idea  · 

  4. Show Caller number when specific extension will transfer the call to another extension

    29 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    AdminJesse (Manager - Hypercare, RingCentral) supported this idea  · 

  5. Add AWAY Option for chat

    41 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    AdminJesse (Manager - Hypercare, RingCentral) supported this idea  · 

  6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    An error occurred while saving the comment
    AdminJesse (Manager - Hypercare, RingCentral) commented  · 

    It would be nice if an admin could create custom fax cover page templates for the users of a specific business to be able to use whilst in the RC app.

  7. Read-only access

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Ability to assign dedicated fax number to multiple users

    66 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. RC App Video quality Monitoring/Controls

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. MVP Desk Phone License With No DID

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Analytics regarding Text Messaging/SMS

    231 votes
    Future Consideration  ·  27 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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