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How can we improve RingCentral?

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4 results found

  1. Enable syncing of contact/address book across all users

    Allow the the super admin to sync their contacts to the other users to create a universal contact/address book for the company

    124 votes
    28 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Salesforce Adapter needs seach to be case insensitive

    Corporate Directory search in the Salesforce Adapter is case sensitive. It needs to be insensitive to match Cmax client.

    2 votes
    Implemented  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Salesforce Adapter shows inactive agents in search

    Salesforce Adapter is showing inactive agents in search. It needs to hide these to match the CMax client.

    2 votes
    Implemented  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Salesforce Adapter needs integrated softphone option

    Salesforce Adapter needs to support the integrated softphone option the way CMax client does.

    2 votes
    Implemented  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
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