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Contact Center & RingCX

Contact Center & RingCX

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4 results found

  1. Allow the the super admin to sync their contacts to the other users to create a universal contact/address book for the company

    117 votes

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    25 comments  ·  Other  ·  Admin →
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  2. Corporate Directory search in the Salesforce Adapter is case sensitive. It needs to be insensitive to match Cmax client.

    2 votes

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    Implemented  ·  0 comments  ·  Other  ·  Admin →
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  3. Salesforce Adapter is showing inactive agents in search. It needs to hide these to match the CMax client.

    2 votes

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    Implemented  ·  0 comments  ·  Other  ·  Admin →
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  4. Salesforce Adapter needs to support the integrated softphone option the way CMax client does.

    2 votes

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    Implemented  ·  0 comments  ·  Other  ·  Admin →
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