For the amount we pay, would LOVE 12 months of stored call log data and analytics.

Chargebacks sometimes occur even after 100 days, and currently we only have records for 60 days. This is by no means enough and will need to be tripled or doubled at the very least.

This is ridiculous that they don't keep records of call logs. You would think that they would.

I would not have selected RC for my service had I known this wasn't available.

We should have access to communications for at least a year. Only a few months is not enough.

Professional responsibility issues arise years after representation, at times.

Important