Having records for 12 months is crucial because most issues only surface after 60 days.

Your admin panel also offers options for "Today", "Yesterday" and up to "Last 60 Days". It would be good to add a button for "Custom Date Range".

Poking around on the actual calendars shown I see I have access to 12 months of data, but from your interface I would never know this. Visual clues matter.

For the amount we pay, would LOVE 12 months of stored call log data and analytics.

Chargebacks sometimes occur even after 100 days, and currently we only have records for 60 days. This is by no means enough and will need to be tripled or doubled at the very least.

This is ridiculous that they don't keep records of call logs. You would think that they would.

I would not have selected RC for my service had I known this wasn't available.

We should have access to communications for at least a year. Only a few months is not enough.

Professional responsibility issues arise years after representation, at times.

Important