Settings and activity

4 results found

1. International SMS feature to support country of origin

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brian supported this idea  ·  Apr 14, 2026

2. Track inbound and outbound SMS of users in a report.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Caller ID number change to another user's extension phone number

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brian supported this idea  ·  Dec 5, 2025

4. call log data retention

   33 votes

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   9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Brian commented  ·  Nov 21, 2025  ·  Edit…  ·  Delete…

   Chargebacks sometimes occur even after 100 days, and currently we only have records for 60 days. This is by no means enough and will need to be tripled or doubled at the very least.

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   Brian supported this idea  ·  Nov 21, 2025