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7 results found

  1. Retrieve call recording for the past 12 months

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Corey commented  · 

    Agreed

    Corey supported this idea  · 

  2. Increase Data Retention of Analytics

    58 votes

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    Future Consideration  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Corey commented  · 

    At a minimum, this should be 12-months. But year over year comparisons are very helpful, so 24-months would be great! 6-months is too little.

    Corey supported this idea  · 

  3. call log data retention

    33 votes

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    9 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Corey commented  · 

    For the amount we pay, would LOVE 12 months of stored call log data and analytics.

    Corey supported this idea  · 

  4. Org-Wide SMS Number Block

    39 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Corey supported this idea  · 

  5. Distinction between internal and external calls by ringtone

    50 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Distinctive Ring for Queues

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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