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7 results found

  1. Retrieve call recording for the past 12 months

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Corey commented  · 

    Agreed

    Corey supported this idea  · 

  2. Increase Data Retention of Analytics

    40 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Corey commented  · 

    At a minimum, this should be 12-months. But year over year comparisons are very helpful, so 24-months would be great! 6-months is too little.

    Corey supported this idea  · 

  3. call log data retention

    32 votes

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    7 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Corey commented  · 

    For the amount we pay, would LOVE 12 months of stored call log data and analytics.

    Corey supported this idea  · 

  4. Org-Wide SMS Number Block

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Corey supported this idea  · 

  5. Distinction between internal and external calls by ringtone

    46 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Distinctive Ring for Queues

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!