Automatically deny incoming calls while on RCV Meetings
My users are up in arms about this - it's completely absurd we're even dealing with this. When you are on a RCV meeting - EVEN WHEN RECORDING - incoming calls directly to you or from a queue will popup on screen AND YOU WILL HEAR THE RINGTONE. What in the hell were the developers thinking?? Did they honestly think this was an acceptable solution for business/enterprise users? RC support's "solution" is to have users manually turn on DND or turn off the "Accept queue calls" slider. Now I have 90 people (whom I can rarely get to remember to lock their computers when they get up) that have to remember to MANUALLY turn on DND or turn off the queue slider when joining a meeting then remember to turn it off afterwards.Please fix this ASAP
Sean
shared this idea
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Lee
commented
This was brought to your attention over 3 years ago and it is still under consideration. The user above is only referring to Ring Central Video Meetings.
What is purpose of the Setting in the Ring Central App under Video titled "Allow incoming calls while in a meeting", if this is simply a future consideration.
This switch, should send calls to Voicemail if the app status is "in a Meeting" regardless of whether the user is in a Ring Central Video Meeting, or some other meeting.