Notify host by email when attendees join a meeting before the host
RingCentral Video should add a feature so that the host can get an email if attendees join when the host has not yet joined.RingCentral Meetings has this feature alread. A toggle on service web allows the host to receive an email notification if participants join their meeting before them, this includes the names of the people who have joined (see attached screenshot).This notification is extremely useful to know when people have joined a meeting early, or even if someone joins on the incorrect day (see screenshot of notification attached). As example, I train people remotely via both RCV and RCM. With RCM I often see that people join the meeting on the wrong day, I then email them to make sure they know the correct day and time that they should be joining the meeting.
AdminFIRST NAME
(Sr. Manager, Instructional Design, RingCentral)
shared this idea
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Denise
commented
When using RingCentral meetings, I would receive an email notification when a participant joined before me for meetings I hosted. This is useful when I am engrossed in a task and fail to keep track of the time. Please add a general user setting and meeting option to "Notify host when participant joins meeting before host" to RingCentral Video.
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Matt
commented
Use Case:
For customers wanting to use RingCentral Video as a solution for telemedicine, they need RCV to notify Hosts when a patient joins their scheduled or PMI RCV meeting.
The "Someone joined your meeting" notification should work both in the RC App as well as via the APIs, for use with our integrations partners like Epic.
Problem Statement:
Right now, medical offices are struggling to know when patients join a telemedicine appointment. Right now, they are either having to put staff in telemedicine appointments and wait for patients to show up or staff doesn't end up knowing that a patient has already joined.
Also, the "Someone joined my meeting" API is a core requirement for our future RCV integration with Epic
Feature request:
Create a notification within the RC APP header bar that lets a user know when someone has either joined one of their scheduled meeting or their PMI meeting. Give them a one-click option to then join that meeting directly
Create a "Someone joined my meeting" notification on the Platform level that sends API notification when someone joins a scheduled or PMI meeting to the meeting host (and maybe "Schedule on behalf of" users). The API notification should include information like the name of the users who joined when they joined, and what device they joined from.