← RingCentral Ideas

Settings and activity

172 results found

  1. Add support for Billing Cost Code assignment for DIDs in Number Inventory

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt LaHatt shared this idea  · 

  2. Add support for Individual and Bulk Site assignments to DIDs in Number Inventory

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt LaHatt shared this idea  · 

  3. Custom Fax Cover Pages (as is available in RC Phone)

    12 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?

  4. Add support for Multi-tenant Citrix VXI support for the Embedded Dialer

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Matt LaHatt shared this idea  · 

  5. Allow users to select a Delegated DID as their primary outbound caller ID

    1 vote
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Matt LaHatt shared this idea  · 

  6. add 'Select All' option to change Outbound Caller ID for all features at once

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt LaHatt supported this idea  · 

  7. RingCX needs the ability to select which DID to use for outbound SMS.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Matt LaHatt shared this idea  · 

  8. SMS support for CCRN RingCX numbers

    1 vote
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Matt LaHatt shared this idea  · 

  9. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Matt LaHatt supported this idea  · 

  10. Reporting Capability on IVR Menu for key presses

    57 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Analytics report for IVR key presses

    49 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  12. IVR Key Press Identifier

    9 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Enable syncing of contact/address book across all users

    124 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    An error occurred while saving the comment
    Matt LaHatt commented  · 

    Customers would like to simply and centrally manage a list of non-RC contacts for RC users that are accessible to their entire organization. For example, adding a contact for their 3rd party HR service, payroll service, hotlines, and more.

  14. Configure which Lines in a Shared Line Group can receive calls AND make calls

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt LaHatt shared this idea  · 

  15. RCV and RCM toggles in the Google Chrome extension

    1 vote
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    An error occurred while saving the comment
    Matt LaHatt commented  · 

    The RCM/ RCV drop down that is used in the Google Chrome integration should be visible/not visible via a setting in the Google Chrome extension.

    Matt LaHatt shared this idea  · 

  16. If a Slack Admin settings > Make it so a the Workspace Owner or Admin can set RingCentral as the default calling app. This will give use...

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Matt LaHatt shared this idea  · 

  17. Billing currency to be in INR (or other) currency

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Matt LaHatt shared this idea  · 

  18. Increase Delegates to 20 or an AI controllable variable

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Matt LaHatt shared this idea  · 

  19. Add a soft edge (slight blur) to the Virtual Background edge so it doesn't feel as hard

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Matt LaHatt shared this idea  · 

  20. Extend the Share Voice Co-Recipient functionality to selectively allow for both group processing and copied delivery

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt LaHatt shared this idea  · 
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