Users would like to be able to reply to the last 10-15 seconds (or go back further) during a live recorded meeting so that they can quickly recall something that was said, shown, or discussed. Similar to how people use streaming services today, users would like a timeline bar on the bottom of the screen for live meetings that they can use to quickly rewind a live meeting to go back and hear/see something from earlier in the meeting. While reviewing the meeting history, the reviewer should be allowed to select different playback speeds so that they have the option to get caught up or review at a quicker pace. In the event a meeting participant rewinds the live meeting, only the participant would see the replayed content. The replay would not affect the other meeting participants. The user reviewing the meeting would need RCV to automatically disable their camera feed, mute their microphone, and show something to indicate they are "reviewing the meeting history" or something similar. Also, for the person replaying the meeting history, there should be a button on the timeline bar that says "Go-Live" which would take them back to the live meeting and enable whatever video and microphone state they had before replaying the meeting history. This feature needs to have security role permissions associated with it as it is not a feature that all users should be allowed to have. System Administrators should be able to assign this feature to specific security roles to ensure the right users have access to it. This feature would empower the users to gain real-time historical insight in live meetings.
Value Example 1: Imagine a Sales Manager hops into a meeting 5 minutes late where the Account Executive has started their pitch. The Sales Manager wants to quickly assess if they missed anything significant in the first 5 minutes. They replay the first 5 minutes at 2x speed and find out the prospective customer mentioned right away that they are ready to sign contracts today if a couple of contingencies are addressed. The Sales Manager clicks the "Go-Live" button and rejoins the live meeting while the sales rep finishes up his pitch. Having this functionality would give the people tools to get a better context during a live meeting.
Value Example 2: Imagine there is a support session going on, where both Tier 2 & 3 resources have been brought on to troubleshoot an advanced problem. During this support session, one of the Tier 3 support personnel gets a personal call they have to take. The call lasts only a couple of minutes. Upon returning to the meeting, the Tier 3 support person replays the last 2 minutes of the meeting at 1.5x speed and notices a critical detail in the customer screen share that will ultimately lead to resolving this ticket. The Tier 3 support person clicks the "go-live" button and rejoins the active meeting. The Tier 3 support person directs the customer back to the problem area and then helps walk the customer through resolution.