Option to Revert RingCentral Video Scheduling Workflow
Request Summary:
The customer has expressed a preference for the previous scheduling workflow and would like to have an option within the RingCentral app to revert to the old method of scheduling meetings.
Details:
The recent update introduced changes to how RingCentral Video meetings are scheduled.
The customer finds the previous workflow more intuitive and efficient for their use case.
They are requesting flexibility in the form of a toggle or setting that would allow users to switch between the new and old scheduling experiences.
Business Impact:
Providing an option to revert or toggle between workflows could improve user satisfaction, especially for customers who are accustomed to the previous interface and process.
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William
commented
This has been disruptive for our users, and I can't find the announcement for this change so as far as I am concerned this was not communicated to us before the change was made.