Settings and activity

2 results found

1. Export of chats in ringcentral for management to show names of individuals engaging in the chat and be able to pull up chats between dif...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Ability to turn off call quality survey for agents.

   40 votes

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   8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
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   William commented  ·  Aug 12, 2022  ·  Edit…  ·  Delete…

   Yes please, this is a complete annoyance and totally unnecessary.

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