583 results found
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Popup msg 5min before a back-to-back call to let my next call know that I'm running late
This idea is from someone on LinkedIn - with lots of votes:https://www.linkedin.com/posts/juliegriggsfourplaysocial_i-have-an-ask-1-if-anyone-im-connected-activity-6955245447980404737-lK8P?utm_source=linkedin_share&utm_medium=member_desktop_web
1 vote -
Intl RCV Dial In Numbers & Languages
We need a way to change the greeting language for Audio Conferencing numbers, for specific countries or sites.Right now for Audio Conferencing numbers, the language is based on the "Greetings Language" set in the Main Site's regional settings. This means if an account is based in the US, but has an Italy audio conferencing number, anyone who dials in with the Italy number will hear the prompt in English vs Italian. If we could assign the audio conferencing numbers to a specific site or have a dropdown somewhere to specify language, we could make the calling experience better.
2 votes -
Receive email notification when person joins personal meeting room and host isn't/we aren't in there yet
This helps let us (team of 5 here in our small business office!) know and is a good reminder if we get busy - that someone is ready for our meeting! We used to get an email reminder when someone joins our personal meeting room if we weren't in there. As of today, that no longer happens because, according to the chat rep, our account has been changed to the new version and that's not a feature. It is a lifesaver! We need that back if possible!
11 votes -
Add 1 tap dial-in to mobile landing page.
When mobile users click a v.ringcentral.com link, it brings them to a landing page where the only option is to download the app (if it is not installed). Many 3rd parties only want to dial-in to the call and don't wish to install the RingCentral app. I'm aware there is a One Tap link on the invitation, but many people don't read through the invitation and just click the v.ringcentral.com link in the location field. Having a link to launch the phone app and dial-in would greatly reduce frustration. This is a feature Zoom has as demonstrated by the below…
1 vote -
Multiple Screen Share
Admins and users are looking for the ability to share multiple screens at the same time on RCM and RCV.
12 votes -
RCV to allow host to mute and unmute participants only
There are many types of meetings where the host controls the mode of the meeting. Some participants can unmute now at any time and could cause disruption to the meeting. At least they could chat first or raise hand to say something and host will unmute but not allowing them to unmute at any time.E.g. Home Owners Association meetings where things can be very chaotic
6 votes -
Co-Browse within RCV
The ask is to be able to co-browse with RCV. Benefits:
- make it possible for every user to co-browse website together to
see the cursor of another person who is sharing, irrespective of
web browser or operating system in usage.
- no need for a screen sharing website, desktop sharing, or external
application. Co browsing controls the tab on which the user is
asking for help.
- enables two or more people located in different locations to
interact through the same webpage/browser session with no need
for logging-in or downloading plug-ins.
- able to participate in co-browsing using any…3 votes -
Local time and temperatures of meeting attendees
In most meetings I attend, there is always a reference to time, time difference, what is the time there for that attendee and that attendee - it would be handy to have everyones clock onscreen, even if to help remind some that not all attendees are in AM, or they are in late PM. Temperatures can help with conversation breakers plus helping with conversions F to C etc as EMEA and US are different.
1 vote -
Ringcentral Video option to pause or stop auto-call recording
RingCentral Video meetings are recording all the audio while in the meeting while the auto-call recording is on.Users should have the option to mute/pause/stop auto-call recording when in the meeting.
7 votes -
Add ability to allow users to set meeting to record while scheduling the meeting
RingCentral Meetings allowed for users to set automatic recording of a meeting at the time that they were scheduling a meeting / creating the meeting for the first time. This would allow the meeting to automatically start recording once the meeting started without the user having to remember to hit the record button. RingCentral Video does not have this feature and many of our staff have become accustomed to having this feature and are forgetting to record their meetings because they are accustomed to it doing this for them. Now that they have lost this ability, it has caused frustration…
4 votes -
Add option for Host Key to RC Video
There is no Host Key for RC Videos. What if someone has scheduled and RC Video event but gets hit by a bus and another staffer must take over to record the meeting? How could the former host assign a new host without logging into the Video in progress?!?!?!?
7 votes -
Past meetings to be shown on the meetings tab
It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
10 votes -
RCV transcription recording request
RCV allows you to enable transcription when it's not being recorded. But the transcription only works if it's being recorded. The system should prompt you to start recording when you enable transcription.
4 votes -
Poor Recording for RC Video during Screen sharing w/text (h264 enable)
With RCV recordings, Screen Sharing with text is unreadable. We need to have better quality as we use it as Playbacks for Training and Reference.
3 votes -
meetings that were scheduled for next week or whole month to be displayed in video section of rc app
customer would like to have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week
3 votes -
RCV option to show only participants with video on
The request is to dynamically scale active video participants to use larger tiles while non-video participants use smaller ones. When joining a large meeting where there are only a few people on video, it is visually undesirable to see so much dead space on the screen, and such small video tiles for the few people on video. As an outcome, the meeting experience will be enriched for end-users because they will be able to better see those who need to be seen.
2 votes -
Automatic Recording on RCV
There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.
46 votes -
Add an option to ask participants for consent when a recording starts.
This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
2 votes -
Be able to edit video meetings for whom I can schedule them
Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.
3 votes -
Share Browser Window Highlight
Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other screen sharing desktop app on the market. You need to add this feature to be in line with your competitors.
3 votes
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