576 results found
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Receive email notification when person joins personal meeting room and host isn't/we aren't in there yet
This helps let us (team of 5 here in our small business office!) know and is a good reminder if we get busy - that someone is ready for our meeting! We used to get an email reminder when someone joins our personal meeting room if we weren't in there. As of today, that no longer happens because, according to the chat rep, our account has been changed to the new version and that's not a feature. It is a lifesaver! We need that back if possible!
11 votes -
Add 1 tap dial-in to mobile landing page.
When mobile users click a v.ringcentral.com link, it brings them to a landing page where the only option is to download the app (if it is not installed). Many 3rd parties only want to dial-in to the call and don't wish to install the RingCentral app. I'm aware there is a One Tap link on the invitation, but many people don't read through the invitation and just click the v.ringcentral.com link in the location field. Having a link to launch the phone app and dial-in would greatly reduce frustration. This is a feature Zoom has as demonstrated by the below…
1 vote -
Multiple Screen Share
Admins and users are looking for the ability to share multiple screens at the same time on RCM and RCV.
12 votesThis isn't available today, and it isn't on our current roadmap. We'll update here if that changes. -
Allow Host to See Film Strip View of Participants on screen when screen sharing in RCV
Customer uses RingCentral to host training sessions for their end users. The trainers would like to be able to see a film strip view of the participants whilst sharing the screen during a training session so that they can tell whether they are engaging the audience. This would be particularly useful whilst working from home with only one screen.
6 votes -
RCV to allow host to mute and unmute participants only
There are many types of meetings where the host controls the mode of the meeting. Some participants can unmute now at any time and could cause disruption to the meeting. At least they could chat first or raise hand to say something and host will unmute but not allowing them to unmute at any time.E.g. Home Owners Association meetings where things can be very chaotic
6 votes -
Co-Browse within RCV
The ask is to be able to co-browse with RCV. Benefits:
- make it possible for every user to co-browse website together to
see the cursor of another person who is sharing, irrespective of
web browser or operating system in usage.
- no need for a screen sharing website, desktop sharing, or external
application. Co browsing controls the tab on which the user is
asking for help.
- enables two or more people located in different locations to
interact through the same webpage/browser session with no need
for logging-in or downloading plug-ins.
- able to participate in co-browsing using any…3 votes -
Local time and temperatures of meeting attendees
In most meetings I attend, there is always a reference to time, time difference, what is the time there for that attendee and that attendee - it would be handy to have everyones clock onscreen, even if to help remind some that not all attendees are in AM, or they are in late PM. Temperatures can help with conversation breakers plus helping with conversions F to C etc as EMEA and US are different.
1 vote -
Ringcentral Video option to pause or stop auto-call recording
RingCentral Video meetings are recording all the audio while in the meeting while the auto-call recording is on.Users should have the option to mute/pause/stop auto-call recording when in the meeting.
7 votes -
Add ability to allow users to set meeting to record while scheduling the meeting
RingCentral Meetings allowed for users to set automatic recording of a meeting at the time that they were scheduling a meeting / creating the meeting for the first time. This would allow the meeting to automatically start recording once the meeting started without the user having to remember to hit the record button. RingCentral Video does not have this feature and many of our staff have become accustomed to having this feature and are forgetting to record their meetings because they are accustomed to it doing this for them. Now that they have lost this ability, it has caused frustration…
4 votes -
Add option for Host Key to RC Video
There is no Host Key for RC Videos. What if someone has scheduled and RC Video event but gets hit by a bus and another staffer must take over to record the meeting? How could the former host assign a new host without logging into the Video in progress?!?!?!?
7 votes -
Past meetings to be shown on the meetings tab
It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
10 votes -
RCV transcription recording request
RCV allows you to enable transcription when it's not being recorded. But the transcription only works if it's being recorded. The system should prompt you to start recording when you enable transcription.
4 votes -
Poor Recording for RC Video during Screen sharing w/text (h264 enable)
With RCV recordings, Screen Sharing with text is unreadable. We need to have better quality as we use it as Playbacks for Training and Reference.
3 votes -
Automatic Recording on RCV
There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.
48 votesAn IT admin can set meetings to start recording automatically whenever a host or moderator joins.End users can also do the same via Settings>Meetings in service.ringcentral.com. This has been available for several years and is configured in the Admin Portal under company meeting settings. See Configuring company meeting settings. -
meetings that were scheduled for next week or whole month to be displayed in video section of rc app
customer would like to have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week
3 votes -
Call me feature even when host hasn't joined
Restriction: Call me Feature only works when a host is already joined. there so if someone goes to a meeting early they can’t use it.-It would be great if this option will be available, especially if the settings to join before host is already enable.
2 votes -
RCV option to show only participants with video on
The request is to dynamically scale active video participants to use larger tiles while non-video participants use smaller ones. When joining a large meeting where there are only a few people on video, it is visually undesirable to see so much dead space on the screen, and such small video tiles for the few people on video. As an outcome, the meeting experience will be enriched for end-users because they will be able to better see those who need to be seen.
2 votes -
Add an option to ask participants for consent when a recording starts.
This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
2 votes -
Add FireFox support for RC Video
Currently, if you do not have the RC App installed on your machine, and try to open up a RC Video meeting link in firefox, it tells you to use either Chrome or Edge to start the meeting.Many people use Firefox, can we have the new RC Video App meeting links work with firefox?
27 votes -
Be able to edit video meetings for whom I can schedule them
Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.
3 votes
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