433 results found
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Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
100 votes -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
37 votes -
Tranlsate closed captioning
Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.
16 votes -
Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
4 votes -
Disable require password for Personal Meetings in the Admin Portal
So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.6 votes -
hands up feature when you are in a meeting want to talk without interupting
When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.
3 votes -
Requesting to add a separate screen for sign language interpreter.
They would like to add a specific screen that will stay during video meeting for sign language interpreters.
Requesting to add a separate screen for sign language interpreter.
2 votes -
Switch Bluetooth headset when switching meeting from desktop to mobile.
On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.
The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.
5 votes -
Recover deleted RCV
The customer would like to have the ability to recover deleted RCV.
3 votes -
Ability to share a portion of the screen
Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.
2 votes -
Minimize sharing screen option
Whenever we are sharing screen, there is no option to minimize the options on top. We can only move it left to right, top to bottom. It would be better if it has the option just like with Zoom to minimize those options.
I attached the screenshot of what options I am talking about.
2 votes -
Ability to Remove or Configure Dial-In Numbers in RCV
In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.
12 votes -
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.
1 vote -
Remote employee can be monitored via video
Customer is requesting video monitoring for his employees
1 vote -
Ability to delete an active Video Meeting link
Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.
2 votes -
1 vote
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All future, scheduled meetings in RingCentral Video should be viewable under the Upcoming Meetings tab, just as previous meetings appear...
... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…
4 votes -
Support for AirPods Max call controls support for RCV desktop
AirPods Max allows you to mute/unmute by pressing the digital crown or end call by pressing it twice. This is supported on our mobile client, but does not work on our desktop client
1 vote -
Improve Accessiblity to Reactions
I love reactions! However, it can take several clicks and mouse movements to actually access reactions. Then you have to do all of that again so you can turn the reaction off. This makes it a little clunkier to use reactions and it is easier to just raise my hand in person than to use the hand raise reaction.
My suggestion is to add the ability to pin or open a pop up with the reaction options during the meeting (Similar to the chat pop out) or open the reactions menu just by hovering over the button. Or maybe the…
1 vote -
Floating Reactions Animation
When someone clicks a reaction, an animated version of the chosen emoji floats upwards from the left side of the screen. The animation of reactions allows participants to express themselves visually during a meeting using emojis. These floating reactions provide immediate feedback to speakers and add energy to the meeting. This feature enhances the remote communication experience! 😊👍🎉
1 vote
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