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  1. Need to have the saved video under meeting to show on filmstrip or speaker view. When tested under mobile app, the saved video under filmstrip view showed it still on Gallery view.

    1 vote

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  2. I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.

    30 votes

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    AI Notes Is now Live !!

    We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.

    What's New

    Real-Time In-Meeting Recaps

    Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.

    Intelligent Post-Meeting Insights

    Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.

    Learn More

    Using AI Notes During a RingCentral Video Meeting

  3. start personal meeting on IOS

    1 vote

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  4. Currently, only participants who join the meeting on the desktop and web app can download and copy the meeting transcripts.

    Requested Enhancement: Enable participants who join the meeting on the mobile app to download and copy the meeting transcripts.

    1 vote

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  5. The addition of a call button icon beneath disconnected participants is a commendable suggestion. This feature would enable moderators to efficiently contact individuals who have lost connection, thereby enhancing the overall management of the session.

    2 votes

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  6. Put sound effects in calls and video where I can create a sound panel with sound effects and play them with the push of a button.

    1 vote

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  7. Set RingCentral App as Default (instead of the web App) when opening Video Link
    When opening a meeting link sent through an email. I wanted for the RingCentralAPP to be the default to open instead of the usual web version.

    1 vote

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  8. I can just give my client control but they have to ask for permission. I would rather just give them permission without trying to explain to them how to ask.

    2 votes

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  9. Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.

    6 votes

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  10. Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.

    4 votes

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  11. The customer requested a custom role that limits users’ ability to access, delete, and download recorded video meetings.

    1 vote

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  12. My video call meeting can't save transcriptions and notes summary if it's not recorded. We want the transcription and summary without having to record a video meeting.

    5 votes

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  13. Would love the ability to set the Exchange EWS URL and version in the admin portal so that it populates automatically within the RC app on the connect exchange screen for calendar sync. When a domain user changes their password, the connection breaks and they need to re-enter the account information. It would make it much easier if all they need to so is enter their login and password.

    11 votes

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  14. Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
    can provide transcript and materials to be access and downloaded.

    16 votes

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    Our system currently supports the generation of post-meeting transcripts and materials for meetings up to 8 hours. We have rigorously tested this 8-hour limit to ensure the highest level of stability and performance for your post-meeting artifacts.


    You should now be able to access and download materials for meetings well beyond the 2-hour mark. Please let us know if you have any questions!

  15. 1 vote

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  16. Time stamp generated as file name of AI Notes should follow the account's time zone within RCV Meeting, it will help them better track the meetings they had to cross reference in their reports.

    1 vote

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  17. Have a chat when doing video meetings.

    1 vote

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  18. Many of us use this to see patients and this feature would help us be HIPPA compliant and easy to share link with patients.

    1 vote

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  19. I always have a hard time telling someone on the phone the meeting ID so they can join because it's hard to find. Maake it simple to find. Maybe on the title bar of the video screen

    2 votes

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  20. By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.

    11 votes

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    Meeting participants can choose from 25 premium virtual backgrounds across five themes — Minimal, Modern Office, Nature, Cozy, and Futuristic — in the RingCentral app on desktop and mobile. A customer-facing article for the refreshed set is in progress.


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