533 results found
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Relogin required too often when adding RCV meetings to Outlook events
As a meeting host, I want to schedule my meetings as quickly as possible. Adding an RCV meeting to an Outlook meeting should be as simple as a single click. However, if the Scheduler's login token expires prematurely, adding an RCV meeting will require a relogin, making a 2-second operation take 2 minutes. That's not acceptable for a flow used multiple times every day.
Currently, the RC Scheduler in Outlook asks me to relogin every few weeks - and it always happens exactly when I need to schedule a meeting fast.
1 vote -
Option to add a recurring meeting someone else set up to the Ring app, instead of visiting the site they created with the link.
For a college course I'm in, the instructor uses the same link for the recurring meeting. I imagine mose courses do this. Would like to be able to click a button to add that link to the Ring app - since it is always open - so I can just go there, instead of opening a browser and navigating through five or six layers of the LMS to get to the link for the recurring class.
1 vote -
Conference Room for H.323 Supported for RCV
Conference Room for H.323 Supported for RCV
Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.
5 votes -
Auto logging summary for meetings on RingCentral for Hubspot
Auto logging summary for meetings on RingCentral for Hubspot
3 votes -
Add ability to remove post survey in RCV
Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV
7 votes -
It would be helpful if there were an option for video meeting transcriptions in the desktop app to have a prompt for each file download.
It would be helpful if there were an option for video meeting transcriptions in the desktop app to have a prompt for each file download. This feature would allow users to always choose where to save downloaded files.
Currently, this feature in the RingCentral desktop app is only applicable for AI notes, and while the prompt works on the web app, most customers prefer to use the desktop app.
1 vote -
mute
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…1 vote -
Feature Request – Easier Access to RingCentral Video Meeting Data (Attendee List & Info)
Request:
The customer is requesting a simplified way to access RingCentral Video meeting attendee lists and related meeting information.
Current Process:
Login as Admin → Reports → Analytics → Performance Reports → Meetings → Search by Meeting ID/User → Apply Date Filter → Download.
Customer Concern:
Compared to the older RingCentral Meetings interface, the current method is more complex and time-consuming. They find it hard to remember the path and would prefer an easier, more direct access point.Proposed Improvement:
Add a direct, one-click option within the RingCentral Video meeting dashboard to view/download attendee lists and meeting information without navigating…
1 vote -
Video Meeting Transcription Generator for Failed Transcript
It would be very helpful if customers can have the option to generate transcript if the past recorded video meeting does not generate a transcription and the summary automatically.
4 votes -
Integrate with Fathom.video
This is a free transcription service I want to integrate. It records all my other calls.
6 votes -
Ability to add files and attachments during meetings with multiple people.
The ability when meeting with multiple people via the video feature to attach files within the meeting structure OR via chat (Like Microsoft Teams) so that everyone in the meeting can download and view the document.
1 vote -
Video Meeting request to have the IP Addresses captured of all attendees to the Video Meeting for security purposes
We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you
2 votes -
The ability to modify the default format of recorded RingCentral meetings/videos.
Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.
5 votes -
Floating minimized video screen
put back the floating video screen when minimizing video.
4 votes -
Logs of Meeting session of outside organizartion
The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.
2 votes -
summary and transcription for video call without having to record the call
My video call meeting can't save transcriptions and summary if it's not recorded. We want the transcription and summary without having to record the video meeting.
1 vote -
Schedule Messages with Timezone Awareness
Introduce a feature in chat applications that allows users to draft and schedule messages to be sent at a specific time in the future. When scheduling, users should be able to see the recipient’s local time converted into their own timezone, ensuring the message arrives during the recipient’s suitable working hours. This helps avoid sending messages late at night or during off-hours for people in different regions, while also ensuring important thoughts or reminders are not forgotten.
1 vote -
ability to change organizer for a scheduled meeting
As an organizer who is not able to attend the scheduled meeting I should be able to assign the organizer role to a different user
2 votes -
Add ability to turn off chat during calls
Add ability to turn off chat for meetings and video calls when not necessary/will be distracting.
1 vote -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
52 votes
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