438 results found
-
Include RingCentral Video to Archive
It will be helpful if we have can have RingCentral Video Meeting added to our existing Archiver.
1 vote -
allow use of zoom link without download of Ring Central
When we send our customers a meeting link, they have to download ring central specifically just to join. its an irritant to our customers.
2 votes -
Sharing Audio when sharing screen in a RingCentral meeting using Mozilla and Safari
Currently we can share audio while in a meeting only using Chrome and Microsoft Edgebut not when using Safari or Mozilla
1 vote -
Share host Audio in RC Video in Desktop App
RingCentral Meetings and Zoom support sharing Host audio to a presentation. From our testing yesterday this is possible IF the RC Video session is started from the web app, but not if started from the all-in-one desktop app.Why:It is often useful for a host to share not just an image, but sound as well, in a meeting or presentation.
184 votesImplemented for Windows.
Mac is planned for 2H 2024
-
Manual Adjustments on Video Settings for RingCentral Video Meetings
Our customer wanted to have the same manual video settings adjustment for " Touch up my appearance" and "Adjust for low light" that they enjoy with RCM.
2 votes -
Please add a function to the RingCentral soft phone to distinguish calls from Contact Center and RingCentral using Ringtones
This would help agents who take calls from Contact Center and direct calls to RingCentral to quickly distinguish calls based on the ringtone
1 vote -
Ability to disable hold music in RCV joined via dial in
When I join a meeting via dial in audio and I am the only person there, music plays. This continues until someone else joins the call. In instances where attendees are late, this may go on for > 15mins with no way to disable it.
1 vote -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
Allow RingCentral Video Pro Account Users to Join End-to-End Restricted Meetings
The feature will allow RCV Pro Account Users to join End-to-End Restricted Meetings for leniency in the participants.
2 votes -
Automatically join the video Meeting when clicking meeting invite
Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…
2 votes -
Auto-join feature in RingCentral Video Rooms
The customer needs the auto join feature just like what we have in RingCentral Meetings Video.
1 vote -
Set the default virtual background for all users in an organization
We would like to be able to set a default background option for all users (or selected users) in our organization.Our team of call center users is continually changing with users being added or deleted from the organization. The new users almost always forget to set their virtual background to blurred or an approved background.We need to be able to go into the Administration Portal and select a group of users and set their default virtual background as blurred (or any image that we choose).Is this possible?
23 votes -
Option to prevent participants to rejoin (kicked participants)
I'm a new employee of RingCentral and I saw something we can make changes or improve when we or our clients are using our RingCentral Video. We all know that there are times when our meeting links have been compromised. Someone not from our organization or company was able to obtain an invite link to join our RingCentral Video/Meeting. Yes, we have the ability to kick out that someone, however, as long as that someone has the link to the RingCentral Video/Meeting; they can still come back in.So, I suggest we add an option before kicking someone out. Like a…
1 vote -
Elapsed timer on RCV is not yet available
It would be good if can we have the Elapsed timer for RCV. Same feature as what we have with RingCentral meetings.https://support.ringcentral.com/article-v2/10400-ringcentral-meetings-show-elapsed-time.html?brand=RC_US&product=RingCentral_Meetings&language=en_US
2 votes -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
2 votes -
Ability to rename RCV Recordings
The ability to do so in-meeting or post-meeting would be very helpful.
8 votes -
Status time on MVP
We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.
9 votes -
Have calls transferred from the Bridge Operator Console show the original caller ID instead of the transferee in RC call logs
When calls are transferred from the Bridge operator console, the user taking the call will see the caller ID of the original call, but in the RC call log, it will show the caller being the person who transferred the call
1 vote -
Numbers to indicate the order in which hands were raised
When multiple people raise their hands, the hands should be numbered by the order in which people raised their hands. This allows a presenter to answer questions in the order in which people raise their hands.
1 vote -
allow the "what I am sharing" preview to be increased in size and not just thumbnail view
share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable
1 vote
- Don't see your idea?