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AI Conversation Expert (ACE, formerly RingSense), AIR & AVA: ACE (AI Conversation Expert)

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Notifications for RingSense Tracker

Would like to have the convenience receiving reports/notification when RingSense Tracker was triggered by (any of these):

Keyword/Phrase Detection
Concept/Intent Tracking
Speaker-Specific Triggers
Post-Call Processing

6 votes

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James shared this idea  ·   ·  Report…  ·  Admin →
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  • Zabi commented  ·   ·  Report

    I believe this already exists - I set up libraries/pinned views and get an email notification each time a tracker or specific phrase is triggered.

  • Compliance commented  ·   ·  Report

    Agreed - Would there also be a way for the report to include what caused the tracker to be triggered?