← RingCentral Ideas

Settings and activity

34 results found

  1. Ability to support multiple instances of a CRM/CRMs for one customer

    15 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  2. Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Zabi supported this idea  · 

  3. Rinsense for RingCX icon RingCentral app

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Zabi supported this idea  · 

  4. Ability to listed to calls in Admin portal call log at different speeds like it is available in RingSense.

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Zabi supported this idea  · 

  5. RingSense Feedback option

    4 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Zabi supported this idea  · 

  6. Filter by Voice/Digital Queue in RingSense for RingCX

    9 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Zabi supported this idea  · 

  7. Transferring calls to RingEX Extensions via corporate directory

    27 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Zabi supported this idea  · 

  8. Have search option of dial group added to Ring Sense

    36 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Zabi supported this idea  · 

  9. transfer

    38 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  10. Sync RingCentral Desktop Application With RingCX

    195 votes
    Under Review  ·  15 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  11. Set logon hours for access to ringcentral.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  12. Feature Request: Restrict User Login to RingCentral Mobile App

    11 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  13. Pop-up window for incoming calls

    16 votes
    New  ·  5 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Zabi supported this idea  · 

  14. call recording and csat scores

    7 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi shared this idea  · 

  15. RingSense: Modifying AI Scores

    18 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  16. edit transcripts

    12 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi shared this idea  · 

  17. Transcription is not good for spanish when a summary of the call is being done by AI or in ringsense on the backend. It is completely wrong

    5 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  18. Spanish Support for RingSense Transcription and Translation (to English)

    33 votes
    8 comments  ·  RingSense & AI » Other  ·  Admin →
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    Zabi supported this idea  · 

  19. add admin ability to delete calls /insights/ai tracking / transcripts ect

    10 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  20. Texting

    3 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 
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