← RingCentral Ideas

Settings and activity

40 results found

  1. Comments: Notification, Tallying and Coaching Insights

    8 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi shared this idea  · 

  2. Adding Custom Notifications within RingSense

    21 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  3. Allow to set review and coaching goals for managers

    3 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  4. Allow Comments and Feedback anywhere I listen to a call

    3 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  5. RingSense: Add the ability to share the comments and feedback when externally sharing a call.

    8 votes
    Under Review  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  6. Add @mention into RingSense for feedback/Comment

    14 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  7. Ability to support multiple instances of a CRM/CRMs for one customer

    15 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  8. Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  9. Rinsense for RingCX icon RingCentral app

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  10. Ability to listed to calls in Admin portal call log at different speeds like it is available in RingSense.

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  11. RingSense Feedback option

    4 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  12. Filter by Voice/Digital Queue in RingSense for RingCX

    31 votes
    New  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  13. Transferring calls to RingEX Extensions via corporate directory

    31 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  14. Have search option of dial group added to Ring Sense

    38 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  15. transfer

    47 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  16. Sync RingCentral Desktop Application With RingCX

    228 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  17. Set logon hours for access to ringcentral.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  18. Feature Request: Restrict User Login to RingCentral Mobile App

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  19. Pop-up window for incoming calls

    16 votes
    New  ·  5 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Zabi supported this idea  · 

  20. call recording and csat scores

    7 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Zabi shared this idea  · 
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