Customizing PowerSkills in RingCentral ACE
An Admin is currently limited to selecting from a fixed set of skills to view: Talking speed, Talk-to-listen ratio, Sentiment, Longest monologue, Interruptions, Filler words, Patience, Engaging questions, and Call volume. The customer has requested the ability to modify the Skills for PowerSkills on the Coaching Page in ACE.
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Lorma
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